Ryan Dowd, executive director of the second largest homeless shelter in Illinois and author of the ALA book “The Librarian’s Guide to Homelessness,” explains the science behind burnout (hint: it is remarkably similar to trauma!). He will then present the research behind preventing or reducing burnout, with practical strategies for managers and non-managers. He will […]

Library leaders need a keen understanding of the emerging post-COVID social and political climate of their towns and cities in order to position their libraries for future funding success. This starts with the knowledge that funders are not always users — and that their decision to fund the library is not generally based on self-interest. […]