Outreach Services/Programming Specialist – Brooks Memorial Library (Brattleboro, VT)

Title: Outreach Services/Programming Specialist Department: Brooks Memorial Library

Nature of Work: Functioning in a team environment, under the direction of the Library Director and in concert with library staff and the Friends of Brooks Memorial Library, the Outreach/Programming Specialist is responsible for a broad range of duties related to community outreach and adult programming. This position supports the promotion of library services and activities throughout the community in person and online, and includes but is not limited to developing, planning, implementing and evaluating adult programs, as well as assisting Youth Services staff with outreach to children and teens. Initiates contacts and nurtures relationships to advance awareness of library services, resources and opportunities.

Work Schedule: 37.5 hours per week; including Saturdays in schedule rotation and evenings as required.

Hourly: FY’25 $21.74 per hour + excellent benefits package

Supervision Received: Receives supervision from Library Director.

Supervision Exercised: May supervise designated volunteers.

Essential Responsibilities:

Collaborate with Library Director, Staff and Community Partners to identify opportunities, plan and implement programs that introduce and illuminate a wide range of interests and opinions and meet the needs of the community in accordance with the library’s mission. Assess and evaluate community needs and opportunities in the development of programs and services that align with the organizational strategic goals.
Solicit and respond to suggestions, feedback, and requests via surveys, meetings and community input.
Maintain central programming schedule and statistics.
Increase relationships with local partners to promote initiatives, programs and services.
Leverage municipal resources and community partners for promotional opportunities to convey the value of library resources and services. Supports the promotion of all library programs and services throughout the community using a variety of different formats outlets and promotional venues.
Establish diverse and inclusive connections to support underserved and vulnerable sectors.
Continually measure and evaluate the effectiveness of programs and outreach campaigns.
Liaise with relevant community organizations, agencies, businesses, groups and individuals to build and maintain a network of community contacts.
Employ outreach opportunities to engage customers in library membership and position the library as a trusted community development partner.
Oversee and manage reservable public spaces (e.g. Community Room and small meeting rooms).
Track statistics and budgets related to position.
Maintain events section of the library website, community asset database, and weekly e-newsletter.
Contribute to policy and procedure discussions during weekly senior staff group meetings.
Provide circulation desk support as scheduled or required.

Non-Essential Duties and Tasks: The responsibilities and duties listed above are examples of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Competencies Needed:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying, unless specifically stated as required.

Minimum of two (2) years of relevant experience working in public library service, events management, community outreach, and/or public relations.
Ability to work independently or in a team environment on difficult or complex tasks.
Strong commitment to respectful and compassionate customer service.
Ability to communicate effectively, both verbally and in writing, with library patrons and staff of many ages and from diverse backgrounds levels of ability and experience.
Ease and experience with public speaking.
Knowledge of audio-video technology, graphic design software and web development.
Experience creating, disseminating and evaluating surveys.
Knowledge of library services and resources, and trends and issues in the profession.
Strict commitment and adherence to personal privacy and patron confidentiality.
Strong decision-making skills; accuracy, initiative, and ability to be creative and forward-thinking; ability to use sound judgment and logical reasoning to resolve problems.
Time management acumen, high attention to detail and capacity to prioritize tasks. Ability to balance multiple responsibilities in a fast-paced environment and to respond quickly to changing conditions.
A willingness to examine existing systems and refine or improve them as necessary. Must be open to innovation and change.
Ability to establish and maintain effective working relationships with other employees and volunteers from the Town as well as from other agencies and the public.
Enthusiasm for new experiences and environments. Proactive approach to promoting library service with alacrity in a multitude of settings and avenues of communication.
Willingness to attend conferences, participate in workshops, research relevant literature and actively network to ensure awareness in library service advancements.
Must be able to work effectively in the absence of close supervision.
Must be able to learn and retain instructions, policies and procedures and continue to learn new methods and stay current within the field.
Ability to actively support Town diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.

Physical Demand: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform their work duties. While performing their duties the employee must be able to communicate verbally or hear. The employee is frequently required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach or twist and able to climb stairs. The employee may occasionally be required to lift or move up to 25 lbs. Specific vision abilities require the ability to read computer screens and printed documents including close, distance vision, with the ability to adjust focus with or without correction. Hear in the normal auditory range with or without correction. Must tolerate moderate noise levels and interruptions in a moderate to fast paced environment.

Work Environment: Work duties are divided between the public library setting in a moderate to fast-paced work environment and within community settings of meetings and events. Must be able to abruptly switch focus to address frequently changing priorities. Requires the ability to maintain mental focus in an often-busy environment that welcomes members of the public. Will be sitting and standing, with extensive use of a telephone, computer, and keyboard. Desk is in an open communal staff work area that is shared with co-workers. Requires ability to assess volatile or potentially dangerous situations with patrons and follow library procedures.

Type of Employee: Non-Exempt, hourly employee; this position is affiliated with Local 98 Union after completion of successful probationary period. (1 year of probation)

The Town of Brattleboro is committed to diversity, equity, and inclusion. We strongly encourage people of color, people with disabilities, LGBTQIA+ applicants, and people from other underrepresented groups to apply, recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service.

To apply, visit https://secure4.saashr.com/ta/6155296.careers?CareersSearch

– Posted 6/25/24

Adult Programs and Outreach Coordinator – Kellogg-Hubbard Library (Montpelier, VT)

The Kellogg-Hubbard Library in Montpelier, VT seeks an Adult Programs and Outreach Coordinator to help advance our mission of empowering community members to become lifelong learners. While our history dates back to 1895, we strive to be a resilient, inclusive, and innovative library that continually learns and adapts to meet the changing needs of our community. We serve more than 17,000 people across six towns and have tremendous support thanks to the service provided by our exceptional staff. We are committed to fostering a diverse, equitable, and family-friendly environment in which all staff and patrons can thrive and share their gifts. This is an exciting time of growth and opportunity at the Library, and we’d love to have you join us.

The Adult Programs and Outreach Coordinator will plan and execute all library programs for adults and general audiences, including our signature PoemCity program. You will apply your strong commitment to diversity, equity, and inclusion toward helping us achieve our goal of serving as a community hub that engages people of all ages and backgrounds. You will take a holistic approach to programming and outreach, evaluating our existing practices, pursuing innovative strategies, and partnering with other area organizations to meet community needs most effectively and efficiently. This position will also work regular hours at the adult circulation desk.

A bachelor’s degree and relevant work experience required, or an equivalent combination of education and experience. We believe that a safe, welcoming, and accessible space is essential for everyone, and seek a candidate who shares this value and has demonstrated experience working with a wide range of people.

This position has a variable schedule which requires some evening and Saturday hours. For the purposes of benefit prorations, this position averages 29 hours per week. The starting pay is $23.20 per hour along with an excellent benefits package. This position is part of the library’s collective bargaining unit. Please click here for the complete job description and benefit summary. The anticipated first day is July 1, 2024.

Application Procedure and Hiring Process:

Please email your cover letter, resume, and three references to applications@kellogghubbard.org. The position is open until filled.

Applications will be accepted through May 24, 2024.
First round interviews will take place June 3-5, 2024.
Second round interviews for candidates who advance will take place June 10-12, 2024.
Reference checks and an offer to a successful candidate will occur June 14, 2024.
Preferred start date will be July 1, 2024.

Interviews will be conducted in person at the library as possible, and by Zoom as warranted. Please do not let a conflict with this schedule prevent you from applying, but please do let us know if your email where you’d have a conflict, and possible alternatives. Thank you!

All applicants will receive a confirmation email.

– Posted 5/7/24

Patron Services and Outreach Coordinator – Waterbury Public Library (Waterbury, VT)

Summary
The Patron Services and Outreach Coordinator provides friendly, timely, and courteous service to patrons in-library and off-site. This position is responsible for performing patron service, technology assistance and general clerical work at the Help Desk. This employee manages patron records and the flow of items loaned to local patrons, and provides patrons with assistance in their research, provides some outreach services and youth programming support, and oversees volunteers for a variety of library needs.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

Assist library patrons before other duties, both in person and on the phone;
Provide a welcoming atmosphere for all patrons;
Provide reader’s advisory services;
Assist patrons with research including catalog and Inter Library Loans searches;
Register and familiarize new patrons with library services;
Manage and maintain the Help Desk to provide orderly circulation of library materials to patrons, including maintenance and creation of informational pamphlets and circulation related forms; handle program registrations;
Maintain the patron database and provide a variety of patron services and reports using the library’s fully integrated automated library system
Assist with collection of circulation and visit statistics as required; assist with compiling appropriate statistics;
Receive fines and donations; handle petty cash receipts and records;
Provide occasional outreach services outside the Library, such as delivery for homebound patrons, child care providers, senior housing; create positive relationships with partner organizations;
A valid driver’s license and the ability to drive own personal vehicle with valid insurance to some off-site locations (Reimbursement will be provided for mileage.);
Assist with the training of new staff and subs and maintain and update circulation and volunteer procedure documents;
Assist with Youth Programming on occasion;
Along with the Library Director, manage library volunteers, including recruitment, training, scheduling, and recognition;
Create and arrange library displays and self-directed (“passive”) programs along with other staff;
Notify staff of comments and suggestions received at the circulation desk; refer problems to Library Director or Assistant Librarian;
Support advertising of events and services with displays, communications at the circulation desk and select social media including Instagram, Facebook and Front Porch Forum and occasionally produce physical fliers
Contributes to the Library’s website content
Attend workshops, webinars and conferences to keep abreast of changes in library science; attend monthly staff meetings and other trainings;
Assume additional duties as required.

PREFERRED TECHNOLOGY SKILLS:

Basic skills in Excel;
Intermediate proficiency in Word, Publisher or Canva, email, social media, internet and database searching, fax, scanner, photocopiers, audio-visual equipment, and common electronic tablets and readers;
Ability to gain proficiency in Circulation, Patron, and Searching modules of the library’s ILS, and databases to which the library subscribes.
Ability to actively learn and teach library third party vendor platforms such as downloadable e- and audiobooks, streaming and other online resources.

Work place communication

Maintains a professional attitude and conduct in relationships with colleagues.
Fosters a congenial workplace atmosphere that supports all staff.
Communicates effectively with other staff.

OTHER

Attention to detail;
Ability to interact with co-workers and the public in a professional and courteous manner;
The ability to communicate in writing so as to represent the Library with professionalism;
A commitment to serving with equity across diverse cultures and constituencies;
Availability to work some evening and Saturday hours.
Effective verbal and written communication skills.

MINIMUM QUALIFICATIONS:
Must hold a Bachelor’s degree. Vermont Public Library Certification is desirable, or a MLIS from an ALA accredited program. Experience in a library setting is preferred or an equivalent combination of knowledge and experience in working with a broad community with in-person customer service.

SUPERVISION RECEIVED:
This position receives supervision from the Library Director.

SUPERVISON PERFORMED:
This position supervises adult and student volunteers.

Pay starts at $19.00 an hour.

– Posted 5/10/23

Outreach/Programming Librarian – Richmond Free Library (Richmond, VT)

The Richmond Free Library is seeking an Outreach and Programming Library Assistant II. This position is ideal for someone who loves the role and potential of libraries, enjoys working with people, and is a team player who can work independently and see projects to completion.

JOB DESCRIPTION
Richmond Free Library
Library Assistant 2: Outreach and Programming
Part-time, 24 hours per week, Min $18/hr
Some evening and weekend hours required

The Outreach and Programming Librarian is responsible for developing and implementing programming for the library (primarily adult, with some support of youth and family programs) and promoting the Richmond Free Library’s services, resources, and programs in the community. This person will also lead the library’s sustainability initiative to achieve certification through the Sustainable Libraries Initiative. In addition, this person will assist patrons and carry out general library services and duties as needed.

Essential Job Functions

Develops and implements effective programming and events for adults, and in conjunction with youth librarian for families and youth.
Develops, implements and monitors promotion and outreach about library services including communication through online portals, such as our webpage, Facebook page, and Front Porch Forum; posters; local print newspapers and online calendars with direction from the Director and Youth Librarian.
Pursues certification through the Sustainable Library Initiative, embedding the concepts of triple bottom line sustainability (using practices that are environmentally sound, economically feasible, and socially equitable) into library practices, and communicating the library’s efforts to become a leader in environmental sustainability to the wider community.
Knowledge of and ability to facilitate use of digital resources such as Libby, Hoopla or Library’s catalog with patrons.
Fosters collaborative relationships with individuals and organizations.
Assists patrons and carries out general library services as needed.

Experience and Qualifications

Professional experience in a public library setting is preferred.
Familiarity with and passion for the role and importance of public libraries.
Demonstrated results in creating engaging, successful programming, and event management with diverse topics.
Familiarity with digital communication avenues and demonstrated ability to promote/market events, programs and services through various channels.
Knowledge of PC/Windows functions and applications (including Microsoft Office, Internet browsers, associated devices, email applications, basic technical trouble-shooting).
Attention to detail and careful accuracy in work.
Excellent written and verbal skills and public speaking ability.

Education

BA or BS required

Physical Requirements

Work is performed under typical library and office conditions. Duties require intermittent light to moderate physical effort in carrying, lifting, or moving materials, boxes, or equipment. Duties may also include some general maintenance, such as light cleaning, removal of trash and recycling, and snow shoveling.

Please send a cover letter and resume to Richmond, Library Director, Rebecca Mueller, at library@richmondvt.gov or Richmond Free Library, PO Box 997, Richmond VT 05477.

– Posted 4/4/23

Reference and Academic Outreach Librarian – Vermont Law School (South Royalton, VT)

The Julien and Virginia Cornell Library at the Vermont Law School seeks applications for the position of Reference and Academic Outreach Librarian. This position is part of the reference team that provides reference services to all law library users as well as leads academic outreach activities to students, faculty, and staff. The Reference and Academic Outreach Librarian prepares library guides and other research tools for the school’s online and residential communities. This position manages the faculty liaison program as well as selects and evaluates portions of the library’s collection. Instructional responsibilities include conducting research classes and library orientation sessions.

A detailed position description is available at:

https://recruiting.paylocity.com/recruiting/jobs/Details/1120424/Vermont-Law-School/Reference-and-Academic-Outreach-Librarian

Vermont Law School is a dynamic, independent law school and is known for its strong environmental law and restorative justice programs. The Law School is located on the White River in the historic village of South Royalton, VT within forty-five minutes of Hanover, NH, home of Dartmouth College; Montpelier, VT, the state capital; and historic Woodstock, VT.

– Posted 6/2/22

Youth Services & Digital Outreach Librarian – Jaquith Public Library (Marshfield, VT)

Do you love to work with youth? Are you interested in building skills in the library field? This job could be for you!

The Jaquith Public Library in Marshfield, Vermont is seeking a dynamic, creative person to serve as our Youth Services & Digital Outreach Librarian, who will work in collaboration with the Library Director to provide excellent customer service and a welcoming community space.

The right candidate will have innovative programming ideas, a sense of humor, and a willingness to learn new things. The position includes the following duties: developing, selecting, and maintaining library materials and collections for children and young adults; developing and implementing diverse and innovative programming (both on site and virtual); conducting story time for baby/toddler and preschool children, performing general library responsibilities, and communicating our programs and services to the public. This position requires experience working with youth, computer skills, and experience with social media and websites.

This is a part time position for 17 hours per week, including Saturdays. Must be able to lift and carry books and equipment up to 40 pounds.

Applications will be accepted until August 10, 2021. Please email a letter of interest and a resume to Susan Green at: jaquithpubliclibrary@gmail.com.

A full job description is available upon request.

– Posted 7/28/21