Tag Archives: Technology

Head of Library Systems and Web Services – Kreitzberg Library (Northfield, VT)

The Kreitzberg Library is seeking a Head of Library Systems and Web Services.  This position supports the mission of Norwich University by administering library systems, maintaining the library’s website, providing access to the library’s electronic resources, and compiling usage and other statistical reports.  Participates as a member of the team, providing reference and instruction in a broad range of subject areas.

You can learn more about the position and apply at https://norwich.interviewexchange.com/jobofferdetails.jsp?JOBID=171521

The search will remain open until the position is filled.

– Posted 2/8/24

Associate Director for Systems and Web Development / Research and Instruction Librarian – Saint Michael’s College Library (Colchester, VT)

Saint Michael’s College Library invites applications for the position of Associate Director for Systems and Web Development. Reporting to the Library Director, this individual supports and oversees library systems and the digital infrastructure that forms the foundation for all library services, including the library management system, discovery system, and website. The Associate Director for Systems and Web Development ensures optimal performance of the library’s integrated, cloud-based management platform, works closely with other members of the library staff on a range of technical and systems related tasks, and manages and supports the Library’s Discovery layer, link resolver, and single-sign-on authentication system. Within a team environment, shared responsibilities include Research & Instruction services, teaching, and serving as on-duty substitute for the Circulation Supervisor, opening and closing the library as needed.
Job responsibilities include, but are not limited to:
  • Manages and supports library management systems, platforms, and software. Serves as lead administrator for library management system (FOLIO), ensuring that all internal systems and software including acquisitions, cataloging, and circulation are functioning optimally
  • Provides technical expertise, day-to-day administration, and broad support for traditional and emerging library software solutions and standards
  • Serves as the library’s principal liaison to the SMC Information Technology Dept, systems and metadata providers, and vendors
  • Collaborates with library staff to design, develop, and maintain the library website
Our lived experience impacts how we self-assess our skills, experience, and qualifications. In particular, data and statistics have shown that candidates who are BIPOC, LGBTQ+, women, people from working-class backgrounds, people with disabilities, and others with minoritized and marginalized identities may not apply to jobs when they do not believe they meet 100% of the requirements and expected responsibilities listed in the job descriptions. Some responsibilities and skills are teachable and can be learned on the job. If you can imagine yourself in this position, bringing value to our students and community and meeting most of what we are looking for, please apply.
For the full job description, click here.
Benefits include health, dental, vision, employer-paid life and disability insurance, voluntary life, critical illness and accident insurance options, parental leave, flexible spending accounts (healthcare and dependent care), 401(k), generous paid time off, paid holidays, employee and dependent tuition benefits, employee and family assistance program, well-being programs and opportunities, discounted gym membership, paid volunteer time, use of the athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities. 
Requirements:
Applicants must have the following:
  • Master’s degree in library and information science (or currently enrolled) from an ALA-accredited program
  • Proficient with Microsoft Office and Adobe products
  • Proficient with Internet and Database research
  • Proficient (or ability to become proficient) with: FOLIO library services platform, EZproxy, data visualization software, LibGuides, Zoho, and generating usage reports
An offer of employment will be contingent upon the successful completion of a background check.
Application Instructions:
Please be prepared to attach the following documents after clicking on Apply Now button:
  • Resume
  • Cover letter including a statement articulating your understanding and experiences in serving and working with diverse populations to create an inclusive and equitable library experience for students, faculty, and staff. Saint Michael’s College is committed to diversity, equity, and inclusion, and every member of the Library team has an important role in ensuring equity of access and inclusive library practices.
  • Please provide contact information for three (3) references
Position remains open until filled.
For a complete job description, benefits information, and to apply online, please visit: https://egqw.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_13/job/1193/?utm_medium=jobshare
– Posted 5/10/23

Library Computer Assistant – Fletcher Free Library (Burlington, VT)

Library Computer Assistant – Full Time

235 College St. Burlington, VT
$25.76 Hour/Regular Full-time (40 hrs/wk)/One weekend day per week, one weekday evening per week
Union: American Federation of State County and Municipal Employees (AFSCME)
Closing: 3/5/23

General Purpose
This position reports to the Technology Librarian/Technician Director and is responsible for supporting the public in using the Library’s computers, printers, copiers, scanners and fax machines. The Library Computer Assistant is responsible for assisting the public in using various software applications in the Library Tech Center, assisting card holders in signing on to the public computers through our time management system, and issuing guest passes to non-card holders. Provide instructional services in both individual and group settings. These services include one-on-one technology support to community members that include: signing up & using library online services; setting up and managing email accounts; assisting with basic technology needs for job seeking; assisting with basic technology needs for housing and misc. social services; etc.

This position is also responsible for maintaining, setting up, and resolving issues with the Library’s computers and troubleshooting hardware and software problems. This role performs basic maintenance on technology equipment, clean technology equipment, set-up for technology equipment, troubleshooting technology equipment, minor repair on technology equipment and perform other technological support duties as assigned. This position also assists with strategy for the library’s computers and networks, as well as recommends equipment and software. This position also assists with the development and teaching of technology classes both for the public and the library staff. This position assists with the hiring of classroom technology instructors and liaisons with them when needed.

Essential Job Functions

  • Explains, demonstrates and assists library users with use of Library equipment and software applications. May help patrons with operation of personal devices.
  • Teach digital literacy skills in individual and group settings. Instruction areas may include, but not be limited to, Microsoft Office, online platforms (i.e. Facebook, etc.), and mobile technology.
  • Perform security administration function for Public User Computers. Develops new computer classes that respond to emerging technologies and trends (i.e. new Apps, new devices, etc.)
  • Assists with data collection and presentations for library statistics.
  • Generates software reports from the library’s software vendors as needed.
  • Manages data collection for the Tech Center and for Computer Classes.
  • Suggests new technologies to improve library efficiencies.
  • Assists library users with wireless access on personal computers and electronic devices.
  • Maintains current knowledge of hardware and software, and provides assistance to users with the use of the latest technology.
  • Troubleshoots minor computer problems for library users and staff. Assists staff by identifying and reporting issues to them.
  • Performs computer set up and troubleshooting for programs, classes, webinars, or meeting room reservation.
  • Assists community groups and individuals with meeting room Audio-Visual equipment.
  • Prepares and performs preventive maintenance for public and staff computers and laptops.
  • Maintains operation and procedure records as required.
  • Performs Tech Center opening and closing procedures as required.
  • Uses personal computer, current software and other common office equipment.
  • Performs other related duties and special projects as assigned.
  • Uses problem solving skills to assist in determining priorities, finding timely solutions to departmental or system-wide issues and providing quality customer service.
  • Provides quality assistance to staff by seeking to understand their needs and providing relevant support. Remains calm even in stressful conditions.
  • Maintains a positive approach while doing daily tasks and when faced with adversity. Encourages and recognizes the contribution of others.
  • Looks for ways to provide quality support to promote Library services.
  • Tallies relevant statistics and creates statistical reports as needed.
  • Provides information to library users about the programs and services available at the library.
  • Provides basic reference service in-person, over the phone, and via email using print and electronic resources.
  • Refers patrons to a reference librarian for difficult to answer or research related questions.
  • Assists with training volunteers in the Computer Lab.
  • Provide a variety of patron services using a fully integrated automated library system, including but not limited to; entering patron data, such as name and address and issuing library cards; recording changes of address/name and using the notes field to record special circumstances, charging library materials in-and-out.
  • Searching the automated catalog to place holds; and process reserves and patron requests for information; renewing library books and materials for patrons in-house or over the telephone using ILS system. Use and help patrons with the OPAC as needed.
  • Answer phone calls, phone requests, take and distribute messages. Perform ready reference as needed.
  • Research and prepare order form for patron requests and provide correct information for Selectors or inter-library loan department.
  • Responsible for opening and closing procedure for library tech center.
  • Report violations of library rules or other conduct effecting library security to supervisor. Assists with trespass notices as needed.
  • Perform light custodial and grounds maintenance tasks as needed.

Qualifications/Basic Job Requirements

  • Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
  • Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development.
  • Bachelor’s Degree in a related field or 4 years of relevant experience required.
  • Ability to provide outstanding customer service in person, on the telephone, and via e-mail and other forms of electronic communication.
  • Ability to read, interpret, and apply technical manuals and documents required.
  • Able to operate, adjust and troubleshoot computer workstations required.
  • Ability to explore and research solutions to computer problems as they arise.
  • Ability to interpret and communicate computer problems, including working with the City of Burlington IT Department.
  • Familiar with publicly hosted email systems such as Gmail and Yahoo mail required.
  • Familiar with Microsoft operating systems and Microsoft Office/SharePoint applications required.
  • Familiar with webhosting software Drupal and WordPress.
  • General understanding of Apple OS and Linux OS.
  • Experience in working with Microsoft, Android and Android and Apple IO cellular and tablet devices.
  • Strong commitment to positive and polite public service.
  • Computer Lab and/or Library experience preferred.
  • Software installation experience preferred.
  • Ability to work independently after training is complete.
  • Regular attendance is necessary and is essential to meeting the expectations of the job functions.
  • Ability to understand and comply with City standards, safety rules and personnel policies.
  • Strong problem solving skills.
  • Detail oriented.
  • Demonstrates strong verbal communication in responding to library user and staff questions.
  • Uses clear written communication to share important information with coworkers in a timely manner.
  • Establishes rapport with users and staff.
  • Responsive to change and demonstrates adaptability.
  • Ability to work evenings and weekends or work at another facility, as needed.
  • Ability to assess volatile or potentially dangerous situations with patrons and follow library procedures.

Additional Information

Promoting a culture that reveres diversity and equity.
The City of Burlington is proud to be an equal opportunity employer, and we are strongly committed to creating a dynamic and equitable work-force that mirrors the population and world that we serve. We do not discriminate on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services.
In addition to being an equal opportunity employer we actively encourage applicants who can contribute to our growing diversity to apply.

Applications for our employment opportunities are only accepted online through our Government Jobs website. https://www.governmentjobs.com/careers/burlingtonvt

For accessibility information or alternative formats, please contact Human Resources Department at 802-540-3057 or careers@burlingtonvt.gov.

– Posted 2/25/23

Library Computer Assistant PT – Fletcher Free Library (Burlington, VT)

235 College St. Burlington, VT
$25.76Hour/Regular Part-time (20hrs/wk)/One weekend day per week, one weekday evening per week
Union: American Federation of State County and Municipal Employees (AFSCME)
Closing: 2/19/23

General Purpose

This position reports to the Technology Librarian/Technician Director and is responsible for supporting the public in using the Library’s computers, printers, copiers, scanners and fax machines. The Library Computer Assistant is responsible for assisting the public in using various software applications in the Library Tech Center, assisting card holders in signing on to the public computers through our time management system, and issuing guest passes to non-card holders. Provide instructional services in both individual and group settings. These services include one-on-one technology support to community members that include: signing up & using library online services; setting up and managing email accounts; assisting with basic technology needs for job seeking; assisting with basic technology needs for housing and misc. social services; etc.

This position is also responsible for maintaining, setting up, and resolving issues with the Library’s computers and troubleshooting hardware and software problems. This role performs basic maintenance on technology equipment, clean technology equipment, set-up for technology equipment, troubleshooting technology equipment, minor repair on technology equipment and perform other technological support duties as assigned. This position also assists with strategy for the library’s computers and networks, as well as recommends equipment and software. This position also assists with the development and teaching of technology classes both for the public and the library staff. This position assists with the hiring of classroom technology instructors and liaisons with them when needed.

Essential Job Functions

  • Explains, demonstrates and assists library users with use of Library equipment and software applications. May help patrons with operation of personal devices.
  • Teach digital literacy skills in individual and group settings. Instruction areas may include, but not be limited to, Microsoft Office, online platforms (i.e. Facebook, etc.), and mobile technology.
  • Perform security administration function for Public User Computers. Develops new computer classes that respond to emerging technologies and trends (i.e. new Apps, new devices, etc.)
  • Assists with data collection and presentations for library statistics.
  • Generates software reports from the library’s software vendors as needed.
  • Manages data collection for the Tech Center and for Computer Classes.
  • Suggests new technologies to improve library efficiencies.
  • Assists library users with wireless access on personal computers and electronic devices.
  • Maintains current knowledge of hardware and software, and provides assistance to users with the use of the latest technology.
  • Troubleshoots minor computer problems for library users and staff. Assists staff by identifying and reporting issues to them.
  • Performs computer set up and troubleshooting for programs, classes, webinars, or meeting room reservation.
  • Assists community groups and individuals with meeting room Audio-Visual equipment.
  • Prepares and performs preventive maintenance for public and staff computers and laptops.
  • Maintains operation and procedure records as required.
  • Performs Tech Center opening and closing procedures as required.
  • Uses personal computer, current software and other common office equipment.
  • Performs other related duties and special projects as assigned.
  • Uses problem solving skills to assist in determining priorities, finding timely solutions to departmental or system-wide issues and providing quality customer service.
  • Provides quality assistance to staff by seeking to understand their needs and providing relevant support. Remains calm even in stressful conditions.
  • Maintains a positive approach while doing daily tasks and when faced with adversity. Encourages and recognizes the contribution of others.
  • Looks for ways to provide quality support to promote Library services.
  • Tallies relevant statistics and creates statistical reports as needed.
  • Provides information to library users about the programs and services available at the library.
  • Provides basic reference service in-person, over the phone, and via email using print and electronic resources.
  • Refers patrons to a reference librarian for difficult to answer or research related questions.
  • Assists with training volunteers in the Computer Lab.
  • Provide a variety of patron services using a fully integrated automated library system, including but not limited to; entering patron data, such as name and address and issuing library cards; recording changes of address/name and using the notes field to record special circumstances, charging library materials in-and-out.
  • Searching the automated catalog to place holds; and process reserves and patron requests for information; renewing library books and materials for patrons in-house or over the telephone using ILS system. Use and help patrons with the OPAC as needed.
  • Answer phone calls, phone requests, take and distribute messages. Perform ready reference as needed.
  • Research and prepare order form for patron requests and provide correct information for Selectors or inter-library loan department.
  • Responsible for opening and closing procedure for library tech center.
  • Report violations of library rules or other conduct effecting library security to supervisor. Assists with trespass notices as needed.
  • Perform light custodial and grounds maintenance tasks as needed.

Qualifications/Basic Job Requirements

  • Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
  • Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development.
  • Bachelor’s Degree in a related field or 4 years of relevant experience required.
  • Ability to provide outstanding customer service in person, on the telephone, and via e-mail and other forms of electronic communication.
  • Ability to read, interpret, and apply technical manuals and documents required.
  • Able to operate, adjust and troubleshoot computer workstations required.
  • Ability to explore and research solutions to computer problems as they arise.
  • Ability to interpret and communicate computer problems, including working with the City of Burlington IT Department.
  • Familiar with publicly hosted email systems such as Gmail and Yahoo mail required.
  • Familiar with Microsoft operating systems and Microsoft Office/SharePoint applications required.
  • Familiar with webhosting software Drupal and WordPress.
  • General understanding of Apple OS and Linux OS.
  • Experience in working with Microsoft, Android and Android and Apple IO cellular and tablet devices.
  • Strong commitment to positive and polite public service.
  • Computer Lab and/or Library experience preferred.
  • Software installation experience preferred.
  • Ability to work independently after training is complete.
  • Regular attendance is necessary and is essential to meeting the expectations of the job functions.
  • Ability to understand and comply with City standards, safety rules and personnel policies.
  • Strong problem solving skills.
  • Detail oriented.
  • Demonstrates strong verbal communication in responding to library user and staff questions.
  • Uses clear written communication to share important information with coworkers in a timely manner.
  • Establishes rapport with users and staff.
  • Responsive to change and demonstrates adaptability.
  • Ability to work evenings and weekends or work at another facility, as needed.
  • Ability to assess volatile or potentially dangerous situations with patrons and follow library procedures.

Additional Information

Promoting a culture that reveres diversity and equity.
The City of Burlington is proud to be an equal opportunity employer, and we are strongly committed to creating a dynamic and equitable work-force that mirrors the population and world that we serve. We do not discriminate on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services.

In addition to being an equal opportunity employer we actively encourage applicants who can contribute to our growing diversity to apply.

Applications for our employment opportunities are only accepted online through our Government Jobs website. https://www.governmentjobs.com/careers/burlingtonvt

For accessibility information or alternative formats, please contact Human Resources Department at 802-540-3057 or careers@burlingtonvt.gov.

– Posted 2/7/23

Technical Services Librarian – Brooks Memorial Library (Brattleboro, VT)

Title: Technical Services Librarian
Department: Brooks Memorial Library

Nature of work: Responsible for cataloging and classifying library materials in all formats (books, electronic resources, serials, media, and realia). Supervises clerical acquisitions duties, print and non-print processing, repair, and serials management. Assists the Library Director
with collection maintenance and may act as Director in Library Director’s absence.

Work Schedule: Full-time 37.5 hours per week; Monday – Friday including Saturdays in schedule rotation and evenings as required.

Wages: FY’23 $24.29 per hour

Applications are being accepted through December 2, 2022, please apply by visiting our career site: https://secure4.saashr.com/ta/6155296.careers?CareersSearch or by clicking on the Employment Opportunities tab on our home page brattleboro.org.

The Town of Brattleboro is committed to diversity, equity, and inclusion. We strongly encourage people of color, people with disabilities, LGBTQIA+ applicants, and people from other underrepresented groups to apply, recognizing and respecting those diverse perspectives and experiences are valuable to our team and essential to our public service.

– Posted 11/18/22

Library Associate II: Technical Services – Burnham Memorial Library (Colchester, VT)

Starting hourly wage $20.53 – $22.00 w/ Competitive Benefits Package

The Burnham Memorial Library is seeking a tech savvy professional with customer service mindset and a love for reading to join its team. The Library Associate provides patron service, general research, clerical and technical support. Responsible for the integrity of the library’s online catalog, including classifying, overseeing the processing of library materials, and serving as library-liaison to Town IT staff.

Requirements: Associates degree in technology or database maintenance related fields, or equivalent combination of education and experience and/or training. Experience with Integrated Library systems (ILS), Bachelor’s degree or library certification preferred.

For consideration please submit cover letter, resume and application online by visiting: https://colchestervt.gov/321/Human-Resources The Town of Colchester is an Equal Opportunity Employer. Position open until filled.

– Posted 6/17/22

Last Call – Vermont Library Technology Unconference 4/9/14

What are you doing next Wednesday? Here’s an idea:
Register for the 2014 Vermont Library Tech Unconference!
Wednesday, April 9, from 10 a.m. – 4:30 p.m., at Midstate Library Service Center in Berlin.
This is the second time that we’ve held the event; some of you may have attended the first one, back in September of 2012. The intention is to bring together library staff members from across the state to talk about their work with technology, both strategies and challenges. All levels of skill are welcome. Come hear what other libraries are doing, and share your ideas!
Read more→

Vermont Cataloging Roundtable Fall Meeting

We’re pleased to announce the Vermont Cataloging Roundtable Fall Meeting on Thursday, Nov. 8th from 9:30am-12:00pm at DOL Midstate Library!

This revival meeting will be somewhat informal, but we are looking for topics to discuss and issues to address. Please reply to the list with ideas, or feel free to email Amber Billey and/or Helen Linda  directly.

If you haven’t already, join our GoogleGroup:

https://groups.google.com/forum/?hl=en&fromgroups#!forum/VTCAT

And visit our website:

http://vtcat.wordpress.com

Look forward to seeing everyone in November!

e-Vermont Internet Basics Toolkits and Webinars

As many of you already know, materials from the e-Vermont Community Broadband Project are now openly available to everyone (beyond the 24 e-VT towns) through thehttp://e4vt.org website.

Part of my role with this federal grant project was assembling and creating Internet basics toolkits to help citizens and staff in adult learning centers, public libraries, senior living facilities, and other community learning centers. You can find the Internet Basics for Beginners and Teaching Internet Basics Toolkits listed here:

http://e4vt.org/programs/e-vermont/toolkit  as well as a library of openly available webinar recordings here:http://e4vt.org/programs/e-vermont/newsevents/webinars 

Read more→