Nature of work:
Perform para-professional work providing a full range of library services. Responsible for all aspects of teen services and space, including programming, collection development, outreach, promotion, drafting policy, and supervision of teen room. Duties involve reference, reader’s advisory, circulation, and the training of youth services clerk staff and volunteers. Maintain Youth Services section of library website. Collaborate with Youth Services Librarian on programming and collection development for children’s room. Provide back-up and/or substitution for children’s programming and reference service when the Youth Services librarian is unavailable. Regularly staff Children’s Room circulation desk.
Work Schedule: Full-time 37.5 hours per week; Monday – Friday including Saturdays in schedule rotation and Friday evenings as required for teen-only programs.
Wages: $21.47 per hour
Supervision Received: Receives supervision from Youth Services Librarian.
Supervision Exercised: None.
Essential Responsibilities:
- Empower teens by providing materials, resources, and programming for education, entertainment, and engagement, as outlined in the service priorities of current strategic plan.
- Collaborate with Youth Services Librarian to provide support for children’s collection development, programming, and public service.
- Foster personal and supportive relationships with teen library patrons.
- Supervise, manage, and recruit for Teen Advisory Group. Schedule and prepare for monthly meetings, including meals.
- Manage projects and programs for the teen volunteers and delegate responsibilities (where possible).
- Implement suggestions, feedback, and requests from meetings.
Non-Essential Duties and Tasks: The responsibilities and duties listed above are examples of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Job Description – Teen Services Specialist 08.2024
Competencies Needed: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying, unless specifically stated as required.
- A minimum of two (2) years of relevant experience working with youth or a public library or a college degree.
- Demonstrated ability to work with teens, children, and adults.
- Ability to remain current with literature, trends, and topics for young adults.
- Extensive knowledge of different stages of adolescence.
- Experience with strategies of positive relationship building with youth, including developing outside assets such as allies, opportunities, and supports within the community.
- A strong commitment to respectful and compassionate customer service and an ability to communicate effectively, both verbally and in writing, with library patrons and staff of many ages and from many levels of ability and experience with technology.
- Strict commitment and adherence to personal privacy and patron confidentiality.
- Flexibility to prioritize tasks and re-direct attention to meet immediate needs.
- Flexibility, excellent time management and high attention to detail and capacity to prioritize tasks. Ability to balance multiple responsibilities in a fast-paced environment.
- A willingness to examine existing systems and refine or improve them as necessary. Must be forward-thinking and open to innovation and change.
- Ability to work independently or in a team environment on difficult or complex tasks.
- Ability to exercise good judgment, courtesy, and tact in engaging with the public and co-workers, making proper disposition of problems and appointments.
- Ability to establish and maintain effective working relationships with other employees and volunteers from the Town as well as from other agencies and the public. • Knowledgeable in techniques and practices for dealing with individuals from various socioeconomic and ethnic groups in person, on the telephone and/or any form of communication.
- Must be able to learn and retain instructions, policies, and procedures.
Work Environment: Work duties are primarily performed in a public library setting in a moderate to fast-paced work environment. Must be able to abruptly switch focus to address frequently changing priorities. Requires the ability to maintain mental focus in an often-busy environment that welcomes members of the public. Will be sitting and standing, with extensive use of a telephone, computer, and keyboard. Requires sharing an open public service desk with co-workers. Requires ability to assess volatile or potentially dangerous situations with patrons and follow library procedures.
Type of Employee: Non-Exempt; this position is affiliated with Local 98 Union after completion of successful probationary period (1 year of probation).
The Town of Brattleboro is committed to diversity, equity, and inclusion. We strongly encourage people of color, people with disabilities, LGBTQIA+ applicants, and people from other underrepresented groups to apply, recognizing and respecting that diverse perspectives
To apply: please visit https://secure4.saashr.com/ta/6155296.careers?CareersSearch
– Posted 8/27/24