About Norwich University:
Founded in 1819, Norwich University is the oldest private military college in the country and the birthplace of the Reserve Officers’ Training Corps (ROTC). Today we are a diversified academic institution that offers undergraduate and graduate degrees and professional certificates to adult learners online and to Corps and civilian lifestyle students on campus. Norwich faculty and staff challenge all of our students to push themselves academically, socially, and as leaders. Our graduates build upon their Norwich educations to launch or grow careers and make outsized contributions to their communities, the nation, and the world.
Norwich University is located in the beautiful Green Mountains of Vermont, only 20 minutes from the state capital, Montpelier, and three hours from Boston or Montreal. It is a private institution nestled in a rural setting with a campus size of 1,200 acres.
Our excellent benefit package includes medical, dental, vision, group life, and disability insurances, flexible-spending accounts for health and dependent care, a 403(b) retirement plan with employer match, an employee assistance program, paid time off, use of the University pool and fitness center, and tuition scholarships for eligible employees and their family members. Some employees may qualify for the Public Service Loan Forgiveness Program on their Federal Student Aid Direct Loan balance. For more information about our benefits, visit https://norwich.trgportal.com.
Job Description:
Supports the mission of Norwich University by maintaining the Library, Archives, Museum’s (LAM’s) online presence, administering and facilitating access to the library’s electronic resource collections, and compiling usage and other statistical reports. Participates as a member of the team providing reference and instructional support in a broad range of subject areas.
This is a faculty ranked position.
Essential Functions
- Implement and administer the library’s electronic resources management (ERM) system.
- Provides leadership for the library’s web presence and manages all web content in library’s CMS.
- Serves as primary vendor liaison for contract compliance and service issues with all library electronic resources partners. Negotiates licensing and service agreements with e-resource providers and technology vendors.
- Coordinates the life cycle (evaluation, acquisition, administration, and support) of electronic resources.
- Works collaboratively with library and Information Technology Services staff to establish and maintain access to electronic resources and troubleshoot access problems.
- Supports the Head of LAM Systems & Digital services in the implementation, maintenance, development, and enhancement of library systems, including OCLC WorldShare Management Services, WorldCat Discovery, OCLC Link Resolver, EZProxy, LibGuides, and more.
- Participates in core librarian responsibilities including research support, information literacy instruction, and collection development.
- Participates as a core member of the in-person and online reference and research consultation programs at the LAM.
- Contributes to library planning and policy development.
- Performs other tasks as assigned by supervisor.
Other Functions
- Maintains confidentiality of sensitive or private information, especially student and health information protected by federal, state, and local laws including FERPA.
- Communicates with employees, students, and others in a respectful and clear manner.
- Serves on University committees, councils, workgroups, or other designated bodies as assigned.
- Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.
- Speaks, reads, and writes in English.
- Communicates by telephone, email, letter, in person, or other means or device.
- Performs other tasks as assigned by supervisor
Requirements:
- Master’s degree in library and/or information science from ALA-accredited institution.
- Experience or interest in applying principles of user experience design and digital accessibility. Demonstrated knowledge of the e-resource publishing environment and scholarly communications. Experience working with e-resources tools including OpenURL resolvers, proxy systems, knowledge base, ERM systems, and digital repository platforms preferred.
- Familiarity with current and emerging technologies in digital and web-based library services.
- Demonstrated ability to manage multiple tasks and to work cooperatively with others.
- Excellent organizational and time management skills.
- Proficiency in MS Office (Word, Excel, SharePoint, Teams, and Outlook)
- Able to sit, squat, reach, push, pull, and manipulate related equipment; lift 25 pounds; travel outdoors to various parts of the campus.
- Work some evening or weekend hours.
Environmental Conditions
- Indoor work at a computer workstation.
- Low level of exposure to noise, dust, fumes, vibrations, and temperature changes.
Additional Information:
Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at nuhr@norwich.edu for assistance.
All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.
Application Instructions:
Please provide a cover letter, resume, 3 references, and Norwich application. http://norwich.
Salary: $56,203.70 – $58,477.50
– Posted 10/14/25