Circulation and Communications Manager – Bennington Free Library (Bennington, VT)

JOB SUMMARY
Reports to the Director and is part of the administrative team responsible for running the Bennington Free Library. Establishes a welcoming first impression through management of the circulation functions, ensuring effective and efficient library operations and service. Duties involve managing and overseeing all circulation aspects of library services: scheduling, training and supervising clerks and volunteers. Takes a collaborative role in developing, planning, promoting, and hosting adult programs and events for diverse populations; will act as a liaison between the library, the community, and external community organizations. Shares joint responsibility for website maintenance and social media postings. Facilitates a collaborative, cooperative work environment.

SPECIFIC DUTIES INCLUDE:

  • Oversight of all aspects of the circulation department.
  • Oversight of all circulation staff, including – in consultation with the Director – hiring and disciplinary matters. Training new staff and ensuring existing staff get appropriate refreshers and / or professional development. Maintain the circulation schedule, collect, and collate statistics.
  • Work at the circulation desk as needed to ensure all shifts are covered and to stay current with all practices, procedures and issues affecting the circulation staff.
  • Represent the library at the Catamount Library Network loans and the Inter-Library Loans roundtable meetings.
  • Assist the community with using library resources.
  • Promote the library brand and value to the community.
  • Work collaboratively with other staff members to generate, plan, coordinate, develop, and publicize programs that appeal to the adult community.
  • Maintain statistical records of library use and program attendance.
  • Maintain the library website and manage traditional and social media to promote library activities.
  • Establish partnerships between the library, town, and organizations in the community.
  • Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

  • Self-motivated and able to exercise initiative and independent judgment.
  • Knowledge of current trends in library services for people of varied backgrounds and varied developmental stages.
  • Confidence in public speaking and representing the library.
  • Excellent written, verbal, and visual skills.
  • Knowledge of the methods, practices, and techniques of marketing and community relations.
  • Familiarity with and skill using social media platforms.
  • Understand a wide variety of software.
  • Experience with graphic design programs.
  • Knowledge of automated library systems.
  • Attention to detail and capacity to prioritize tasks.
  • Must be able to handle cash, keep accurate records, and understand the confidential nature of the workplace.
  • Must be able to supervise and work alongside all members of the library staff.
  • Ability to communicate tactfully and effectively in unique and stressful situations.
  • A willingness to examine existing systems and refine or improve them as necessary. Must be forward-thinking and open to innovation and change.
  • Must be able to lift, push or pull at least 20 lbs.
  • This position requires that you be able to stand, stoop, kneel, crouch, and reach sometimes for extended periods.

EDUCATION AND EXPERIENCE REQUIREMENTS
A bachelor’s degree in a relevant field and/or Vermont Dept of Libraries Certificate of Public Librarianship, and/or two years of public library experience is strongly preferred, or an equivalent combination of education, work experience, volunteering, and transferable skills.

STATUS, SALARY, AND HOURS

Status: Full-time
Salary: Between $33,000 and $38,000 annually depending on experience.
Hours: 40 hours per week. Hours will include Saturdays and evenings on a rotating basis.
Benefits: Retirement, health care coverage, sick, and vacation pay.

Interested candidates should send a cover letter and resume to Wendy Sharkey at director@bfli.org.

– Posted 3/20/24