Notes and Slides: People at the Center: User-Focused Librarianship


The notes and slides for the presentations from VLA’s College and Special Libraries’ one-day conference are all online. Thanks to all who participated!
Journey Mapping in the Durick Library
Presented by Beth Dietrich and Stacey Knight, Saint Michael’s College
Slides: Journey Mapping in the Durick Library
Full Project Report: User Experience in Durick Library:
Journey Mapping Student Experience
Mentoring the Mentors: A Pilot Project in Information Literacy
Presented by Daisy Benson and Scott Schaffer, University of Vermont
Slides: Mentoring the Mentors: A Pilot Project in Information Literacy
DIY Video Streaming at a Small Academic Institution
Presented by Amy Frazier, Middlebury College
Slides: DIY Video Streaming at a Small Academic Institution
Challenges & Rewards with an Institutional Repository: ScholarWorks @ UVM
Presented by Fred Pond and Chris Burns, University of Vermont
Slides: Challenges & Rewards with an Institutional Repository: ScholarWorks @ UVM
Supplemental Resources
How Can We Help You? Feedback to the Vermont Department of Libraries
Vincent M. Livoti, Statewide Consult for Special Populations and Director, ABLE Library
Slides: How Can We Help You? Feedback to the Vermont Department of Libraries
What Do Our Users Really Think? Effective Survey Design for Academic Libraries
Presented by Joshua Becker, Southern New Hampshire University
Slides: What Do Our Users Really Think? Effective Survey Design for Academic Libraries
Small-time UX: Doing User Research on Limited Time and Limited Budget
Presented by Sarah Sanfilippo, Southern Vermont College
Slides: Small-time UX: Doing User Research on Limited Time and Limited Budget
Let’s Meet at Your Place: Integrating Library Content Into a Student Portal
Presented by Daisy Benson, Gary Atwood, Dan DeSanto, and Graham Sherriff, University of Vermont
Slides: Let’s Meet at Your Place: Integrating Library Content Into a Student Portal