Job Description:
Circulation Coordinators supervise library circulation services in the Champlain College Library, oversee the facility and circulation systems, carry out projects, and supervise student employees. There are 6 – 8 Circulation Coordinators working concurrently, so flexibility with scheduling is required.
Key Responsibilities:
Circulation and Facility Management
- Provide library circulation services to the Champlain College community.
- Oversee, as well as open and close, the Miller Information Commons facility, home to the library, Office of Accessibility, SMARTspace, computer lab, maker space, study rooms, conference rooms, offices, and classrooms.
- Answer questions regarding circulation, the library and the College.
- Troubleshoot technology-related issues.
- Enforce library policies for patrons and student workers.
Student Employee Supervision
- Supervise and adjust schedules for library student workers.
- Train student workers in library procedures, policies, customer service, and library technologies, including hardware and software.
- Create and facilitate a library environment that is welcoming and accessible to all, and accommodating to our diverse patrons and their needs.
- Approach customer service through a lens of equity and justice, with respect for all backgrounds and identities. Train and mentor student employees in this approach.
Project Coordination
- Manage progress on projects on an ongoing and regular basis. Projects include but are not limited to collection weeding, book shifting, inventory, creating forms, shelf reading, and multimedia initiatives. Manage student project teams and coordinate project timelines to ensure successful completion.
- Add and edit library information in a dynamic wiki.
Additional Library Services
- May coordinate course reserves with faculty and process course reserves to ensure timely availability for patrons.
- May contribute to interlibrary loan services, including processing requests and coordinating with partner institutions.
- May assist with library programming initiatives and events as needed.
- May support other library functions and duties as assigned by the Access Services Administrator.
Requirements:
- Exceptional interpersonal and customer service skills.
- Proactively manages assigned responsibilities while anticipating and addressing emerging needs.
- An undergraduate degree with 2-4 years of recent customer service and employee supervisory experience (or equivalent combination of experience, training and education).
- Ability to work independently in a position of responsibility.
- Experience with common computer applications such as Google Workspace and Microsoft 365, etc.
- Demonstrated aptitude and passion for mentoring young adults with a variety of needs and backgrounds.
Additional Information:
Working Arrangement:
- Part-time role, between 6 – 19 hours per week.
- Position works primarily during the academic year. Part-time hours will be scheduled during the following times, with flexibility required:
- Sunday-Thursday evenings from 5 – 10 pm
- Friday evenings 5 – 8 pm
- Saturdays noon – 7 pm
- Sunday afternoons noon- 5pm
- During peak periods in the semester, there are extended hours beyond the above timeframe. Occasional weekday morning shifts are also possible in this position.
Compensation:
- Hourly Wage: 17.83/hour
The successful completion of a criminal background check is required as a condition of employment.
Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIV -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees.
Champlain College is committed to fostering an inclusive and welcoming community. We believe that bringing together individuals with different backgrounds, perspectives, and experiences enriches education and strengthens our community. At Champlain, all members are valued as individuals and respected for their unique contributions.
Application Instructions:
For application instructions and to apply online, visit: https://champlain.interviewexchange.com/jobofferdetails.jsp?JOBID=191355
The College seeks candidates who can enhance its mission through their work, life experiences, service, teaching, or research. Please include specific examples of how you would contribute to these efforts in your Cover Letter.
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