Patron Services and Outreach Coordinator – Waterbury Public Library (Waterbury, VT)

Summary
The Patron Services and Outreach Coordinator provides friendly, timely, and courteous service to patrons in-library and off-site. This position is responsible for performing patron service, technology assistance and general clerical work at the Help Desk. This employee manages patron records and the flow of items loaned to local patrons, and provides patrons with assistance in their research, provides some outreach services and youth programming support, and oversees volunteers for a variety of library needs.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

Assist library patrons before other duties, both in person and on the phone;
Provide a welcoming atmosphere for all patrons;
Provide reader’s advisory services;
Assist patrons with research including catalog and Inter Library Loans searches;
Register and familiarize new patrons with library services;
Manage and maintain the Help Desk to provide orderly circulation of library materials to patrons, including maintenance and creation of informational pamphlets and circulation related forms; handle program registrations;
Maintain the patron database and provide a variety of patron services and reports using the library’s fully integrated automated library system
Assist with collection of circulation and visit statistics as required; assist with compiling appropriate statistics;
Receive fines and donations; handle petty cash receipts and records;
Provide occasional outreach services outside the Library, such as delivery for homebound patrons, child care providers, senior housing; create positive relationships with partner organizations;
A valid driver’s license and the ability to drive own personal vehicle with valid insurance to some off-site locations (Reimbursement will be provided for mileage.);
Assist with the training of new staff and subs and maintain and update circulation and volunteer procedure documents;
Assist with Youth Programming on occasion;
Along with the Library Director, manage library volunteers, including recruitment, training, scheduling, and recognition;
Create and arrange library displays and self-directed (“passive”) programs along with other staff;
Notify staff of comments and suggestions received at the circulation desk; refer problems to Library Director or Assistant Librarian;
Support advertising of events and services with displays, communications at the circulation desk and select social media including Instagram, Facebook and Front Porch Forum and occasionally produce physical fliers
Contributes to the Library’s website content
Attend workshops, webinars and conferences to keep abreast of changes in library science; attend monthly staff meetings and other trainings;
Assume additional duties as required.

PREFERRED TECHNOLOGY SKILLS:

Basic skills in Excel;
Intermediate proficiency in Word, Publisher or Canva, email, social media, internet and database searching, fax, scanner, photocopiers, audio-visual equipment, and common electronic tablets and readers;
Ability to gain proficiency in Circulation, Patron, and Searching modules of the library’s ILS, and databases to which the library subscribes.
Ability to actively learn and teach library third party vendor platforms such as downloadable e- and audiobooks, streaming and other online resources.

Work place communication

Maintains a professional attitude and conduct in relationships with colleagues.
Fosters a congenial workplace atmosphere that supports all staff.
Communicates effectively with other staff.

OTHER

Attention to detail;
Ability to interact with co-workers and the public in a professional and courteous manner;
The ability to communicate in writing so as to represent the Library with professionalism;
A commitment to serving with equity across diverse cultures and constituencies;
Availability to work some evening and Saturday hours.
Effective verbal and written communication skills.

MINIMUM QUALIFICATIONS:
Must hold a Bachelor’s degree. Vermont Public Library Certification is desirable, or a MLIS from an ALA accredited program. Experience in a library setting is preferred or an equivalent combination of knowledge and experience in working with a broad community with in-person customer service.

SUPERVISION RECEIVED:
This position receives supervision from the Library Director.

SUPERVISON PERFORMED:
This position supervises adult and student volunteers.

Pay starts at $19.00 an hour.

– Posted 5/10/23

Executive Director – Kellogg-Hubbard Library (Montpelier, VT)

We seek an Executive Director to lead our thriving non-profit library, located in Vermont’s busy state capitol and serving six communities in the capitol region. The Executive Director is the chief executive officer of the Kellogg-Hubbard Library and reports to the Board of Trustees. The Executive Director is responsible for the Library’s consistent achievement of its mission and financial objectives, including maintaining its tradition of outstanding public service and innovative program offerings. Together with the Library Director and the Board of Trustees, the Executive Director ensures that the Library meets the current needs of its patrons and local communities; develops and strives to achieve a long-term vision for the Library; and positions the Library for long-term financial and operational success. The Executive Director has overall responsibility for the organization and specific oversight of the areas of finance, member town relationships, fundraising, and human resources. The right candidate will have a wide range of skills, from high-level oversight to task-level management; a commitment to promoting diversity, equity and inclusion as part of the Library’s mission; and experience in nonprofit management. Please see the full listing and job description on our website at: www.kellogghubbard.org/employment

Qualifications: Non-profit or business management experience required. Bachelor’s degree in a relevant field required; Master’s degree preferred.

Salary range: $75,000 – $85,000, depending on experience.

Benefits: Please see the Administrator Compensation Policy linked to the employment page on our website for benefits information and a sample contract.

How to apply: Please apply with resume, cover letter and three references to applications@kellogghubbard.org

Deadline for applications: May 5, 2023; anticipated start date late June.

Need an accommodation? email applications@kellogghubbard.org, call (802) 223-3338 ext. 210 or stop by the Library and speak with Library Director, Carolyn Brennan

– Posted 4/24/23

Library Assistant – Hartland Public Library (Hartland, VT)

The Hartland Public Library seeks a 14 hour part time Library Assistant

Do you enjoy working with people?

Do you want to be an important part of a dynamic professional team

in a beautiful, rural library?

Would you like to work in a community that embraces its library as a space for everyone?

If so, Hartland Public Library is the library for you!

The Hartland Public Library is seeking a part time library assistant to provide exceptional customer service in our library serving the Upper Valley community of Hartland, VT. We’re looking for a community- focused person who has excellent attention to details. Come to Hartland and work with talented and enthusiastic colleagues; connect with and serve a supportive, engaged community; and be the regular “Saturday” staff person (working with a rotating staff team to assist you).

Primary Duties

This part-time position in the Circulation department at Hartland Public Library includes Saturday hours. This position performs all duties related to the circulation of library materials including assisting customers at our self-check kiosk. Other customer services provided by this position include: answering telephone calls and emails related to account support, assisting users to place holds and providing general information about library services. This position also includes processing of incoming materials. Individuals in this position may also help with interlibrary loan, accounts payable, daily statistics, and shelve materials as needed. This position includes 5 hours every Saturday.

Minimum Requirements

Minimum of a Bachelor’s Degree and one year of paid library work OR five years of equivalent experience required. Experience with library computer use, including the Internet and MS Office. Experience with Koha and Google Workspace is a plus. Must be able to learn new skills quickly and have excellent customer service skills.The successful candidate will be able to work cooperatively as a team member as well as independently. Must be able to push or pull carts; do a moderate amount of bending, squatting, lifting, stretching, and lift boxes up to 40 pounds.

Pay range – $16.50 – $18.00 depending on experience.

Position open until filled. Interested applicants please submit a cover letter and resume to Nancy Tusinski, Library Director at director@hartlandlibraryvt.org.

Applications will also be accepted via walk-in at Hartland Public Library 153 US Route 5 Hartland, VT 05048 or mail at PO Box 137 Hartland, VT 05048. The Hartland Public Library is an equal opportunity employer and encourages diversity.

See full position description here https://www.hartlandlibraryvt.org/employment-opportunities/

– Posted 4/20/23

Library Director – Abbott Library (Sunapee NH)

Duties/Description: The Abbott Library located in Sunapee NH, a small New England town that enjoys proximity to Lake Sunapee and Mount Sunapee, is seeking an innovative, energetic, experienced and future-ready library professional to provide leadership to its vibrant community library.

The Director will oversee a staff of seven employees (4.5 FTE.) This staff includes a full-time Assistant Director, Technology and Outreach Librarian, and Youth Services Librarian. In addition, the library enjoys the support of more than 1300 hours of volunteer service each year. The Director is also responsible for administration, management, (including fiscal oversight) and advocacy for the library.

The ideal candidate is a strategic problem solver who is flexible, positive, creative, patient, decisive, and technologically adroit. Additionally, the ideal candidate has demonstrated success aligning people, process and technology; excellent leadership, communication, interpersonal and customer relationship skills; and is committed to outstanding patron service. A finely tuned sense of humor is not required but highly desirable.

The library serves a community of 3,342 year-round residents and a large seasonal community. It operates with an annual budget of $530,000. The construction of the library building was completed in 2014, and it offers meeting rooms for library and community use, a fireplace, comfortable seating, and a beautiful view of Mount Sunapee.

The Director will work closely with the Board of Trustees, the Friends of the Library and the Abbott Library Foundation to raise funds and advocate for the library. In past years, these organizations have contributed $25,000-$50,000 per year of additional funding for the library.

A full job description is available by request.

Qualifications: Master’s Degree in Library Science from an ALA-accredited school is strongly preferred. Two to five years of progressively responsible experience in professional library work, including three years of administrative and supervisory responsibility in a library setting is desired. Candidates who can begin before July 24, 2023 will be given preference.

Starting Salary Range: $73,424 – $79,081 with an excellent benefits package including health and dental insurance, short-term and long-term disability and participation in the New Hampshire Retirement System.

Closing Date: Applications received before May 2, 2023 will receive first consideration. The position will remain open until filled.

EOE

Application: if interested, please send a letter of application, resume, and three references by email to: directorsearch@abbottlibrary.org

– Posted 4/12/23

Librarian I – Teen Services – Keene Public Library (Keene, NH)

The Keene Public Library is seeking an enthusiastic professional with excellent public service skills and experience in libraries and working with teenagers to join our team as a Librarian I- Teen Services! The Keene Public Library is a cherished community resource for the City and one of New Hampshire’s foremost public libraries. The Library has an active and supportive Board of Trustees and community, as well as dedicated staff and volunteers, who all contribute to a stimulating and positive work environment!

Responsibilities include, but are not limited to:

Provides library services to young adults and their caregivers, including reference, reader’s advisory, programming, outreach activities, and collection development.
Works with staff to monitor and evaluate services to all youth and promotes and publicizes the youth services program in schools and the community.
Curates content including print, digital, web resources and special collections for and with teen patrons.
Plans and coordinates STEAM programs for teen and adult users of the Makerspace, researches new technologies, designs new initiatives, develops training classes and schedules for staff and volunteers, and researches appropriate services to enhance the library’s offerings.
Leverages community experts, coaches, and mentors for services and programs that meet teen needs and interests.

Requirements include, but are not limited to:

A Bachelor’s degree, plus one year of library experience or library training; or equivalent combination of education and experience. A graduate degree in library science is preferred as well as experience working with teens ages 12-18!
Comfortable using library software and circulation services. Comfortable assessing online databases and using current/emerging makerspace technology applications and equipment such as 3D printing, 3D design, coding, scanning and image editing.

Pay and Benefits include:

This full-time position offers a pay range of $26.81- $33.41 per hour. The work schedule includes Saturdays and evenings each week.
Are you used to spending a considerable amount of money on insurance? YOU WON’T HERE!

The City of Keene offers low deductible/low-cost health insurance, low-cost dental insurance, and other benefits such as life, disability, defined benefit retirement, paid time off including vacation days, personal days, and sick days and more!

If you are excited about working with a dedicated team of employees in a library where the focus is on learning, creativity, collaboration, and community interaction, then apply today! Please upload your resume and cover letter before submitting your application. Applications will be accepted until Sunday, April 30, 2023 at midnight.

To apply: https://KeeneNH.gov/jobs
Job Description: Librarian I- Teen Services

THE CITY OF KEENE IS AN EQUAL OPPORTUNITY EMPLOYER.

– Posted 4/12/23

Library Assistant – Georgia Public Library (Georgia, VT)

Georgia Public Library is accepting applications for a Library Assistant.

Do you love books? Are you warm, detail-oriented, and flexible? Do you have good customer service skills and knowledge of Microsoft Office Suite? Georgia Public Library needs a personable bookworm to be responsible for shelving, and checking books in and out for patrons.

14-16 hours per week. Saturdays 9-1 required. Potential for additional hours. Starting pay $15.00/hour.

Send cover letter and resume to Librarydirector@townofgeorgia.com

Deadline 4/16/23

Library Assistant: Outreach and Materials Processing

Overdues: Run overdue list weekly, outreach to patrons following established overdue procedures
Holds: Run holds in KOHA daily at the start of shift. Ensure that patrons are receiving books they have requested.
Materials Processing: Ensure that periodicals, new acquisitions, and donations are shelf ready, except for cataloging. Assist with weeding as assigned, including running circulation history, pulling books, deleting them and maintaining records. Repair/ mend as necessary.
Displays: Strive to provide visually attractive displays for reading themes and programs to enhance the services the library offers. Displays should be refreshed on a regular basis. Update outdoor sign regularly.Post monthly calendar to website, ensure website is updated regularly.
Patron services: check books in and out, answer reference and computer questions, provide assistance accessing ListenUp! VT and VT Online Learning, hoopla and provide reader advisory when sought
Answer the phone and respond to phone messages promptly
Schedule Community Room
Shelve materials accurately
Shelf read
Maintain cleanliness and order in the library
Maintain patron records, including issuing library cards and necessary updates
Follow opening and closing procedures
Other duties as assigned

– Posted 4/12/23

Librarian – Mary Blood Memorial Library (West Windsor, VT)

The Mary Blood Memorial Library is searching for a new Librarian. This position is currently 16 hours per week, though this could increase. The Librarian oversees one 12 hour per month Library Assistant and one part-time Youth Services Coordinator, scheduled for 10 hours per month. The Librarian meets with the library board once a month and reports to both the library board and the town select board.

Primary duties are to create a warm and welcoming resource for the community. As the sole librarian, duties include applying professional standards in collection development, programming, reference, cataloging, scheduling, managing personnel, planning, and service to the community. As a member of GMLC using KOHA, this year we began to digitize the contents of the 123 year old library.

West Windsor (and the village of Brownsville) has a small and widely dispersed population of about 1,300 people. Our library is supported by a very active “Friends of the MLB” organization. We have an amazing general store and café, a community run ski and recreation area, an active historical society, a volunteer fire department, and our Albert Bridge K-6 elementary school. We are located about ten miles west of Route 91 at the base of Mt. Ascutney.

The Mary Blood Memorial Library has recently undergone many improvements, including;

installation of a state-of-the-art HVAC system
insulated the lower level
redesigned the main reading room, purchasing comfortable and attractive seating
culled the collection of outdated material and with carefully selected contemporary books
digitizing our collection (ongoing) and created a user-friendly web site (will go live soon)
increased patron hours
implement a new library card system (ongoing)

Rate of pay is competitive and based on experience, with potential for holiday/sick/vacation pay or retirement plan in the future. MLS degree preferred and/or the Vermont Certificate of Public Librarianship. Must be able to work well with a range of ages and abilities. If interested, please send a letter of application and resume to mfepstein@gmail.com using the subject heading MLB Librarian Position Available.

– Posted 4/4/23

Outreach/Programming Librarian – Richmond Free Library (Richmond, VT)

The Richmond Free Library is seeking an Outreach and Programming Library Assistant II. This position is ideal for someone who loves the role and potential of libraries, enjoys working with people, and is a team player who can work independently and see projects to completion.

JOB DESCRIPTION
Richmond Free Library
Library Assistant 2: Outreach and Programming
Part-time, 24 hours per week, Min $18/hr
Some evening and weekend hours required

The Outreach and Programming Librarian is responsible for developing and implementing programming for the library (primarily adult, with some support of youth and family programs) and promoting the Richmond Free Library’s services, resources, and programs in the community. This person will also lead the library’s sustainability initiative to achieve certification through the Sustainable Libraries Initiative. In addition, this person will assist patrons and carry out general library services and duties as needed.

Essential Job Functions

Develops and implements effective programming and events for adults, and in conjunction with youth librarian for families and youth.
Develops, implements and monitors promotion and outreach about library services including communication through online portals, such as our webpage, Facebook page, and Front Porch Forum; posters; local print newspapers and online calendars with direction from the Director and Youth Librarian.
Pursues certification through the Sustainable Library Initiative, embedding the concepts of triple bottom line sustainability (using practices that are environmentally sound, economically feasible, and socially equitable) into library practices, and communicating the library’s efforts to become a leader in environmental sustainability to the wider community.
Knowledge of and ability to facilitate use of digital resources such as Libby, Hoopla or Library’s catalog with patrons.
Fosters collaborative relationships with individuals and organizations.
Assists patrons and carries out general library services as needed.

Experience and Qualifications

Professional experience in a public library setting is preferred.
Familiarity with and passion for the role and importance of public libraries.
Demonstrated results in creating engaging, successful programming, and event management with diverse topics.
Familiarity with digital communication avenues and demonstrated ability to promote/market events, programs and services through various channels.
Knowledge of PC/Windows functions and applications (including Microsoft Office, Internet browsers, associated devices, email applications, basic technical trouble-shooting).
Attention to detail and careful accuracy in work.
Excellent written and verbal skills and public speaking ability.

Education

BA or BS required

Physical Requirements

Work is performed under typical library and office conditions. Duties require intermittent light to moderate physical effort in carrying, lifting, or moving materials, boxes, or equipment. Duties may also include some general maintenance, such as light cleaning, removal of trash and recycling, and snow shoveling.

Please send a cover letter and resume to Richmond, Library Director, Rebecca Mueller, at library@richmondvt.gov or Richmond Free Library, PO Box 997, Richmond VT 05477.

– Posted 4/4/23

Library Services Coordinator and Library Substitutes – Tucker Free Library (Henniker, NH)

BUILDING OUR TEAM AT TUCKER FREE LIBRARY, HENNIKER NH

Join the staff of our award-winning library!

We are looking for the people who fit within our organizational value system and the ideal candidates must possess a willingness and interest in expanding one’s skills and learning new job activities. As our world changes our staff have greatly broadened their skills and taken on new tasks seemingly unrelated to “library skills”. We want staff members who are courageous, willing to seek out and take on new challenges.

Library experience is not required. We will train you on library particulars.

POSITIONS INCLUDE:

Library Services Coordinator (28 hours per week)

Library Substitutes (per need)

GO TO OUR WEBSITE AND READ THE JOB DESCRIPTION AND SPECIFIC DIRECTION TO TAKE IN COMPOSING YOUR COVER LETTER.

EMAIL RESUME & COVER LETTER TO:

Please indicate in the SUBJECT LINE which position you are applying for.

Lynn M. Piotrowicz
Tucker Free Library
PO BOX 688
Henniker, NH 03242
tuckerfree@comcast.net

The Tucker Free Library is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All are welcome to apply.

Review of applications will begin on April 5th. The positions remain open until filled. To see full details, go to tuckerfreelibrary.org

– Posted 4/3/23

Library Director – Arvin A. Brown Public Library (Richford, VT)

The public library in Richford VT is a cornerstone of the community, and we’re looking for our next director! This is an exciting opportunity to build relationships, create programs for a diverse group of patrons, work with the Trustees to create the strategic plan, and purchase materials that are of interest to Richford’s community. The pay rate is $18/hour, at an estimated 28 hours per week. If you are a civic-minded, public-library-loving individual with appropriate experience, please review the full job description on our website at https://aabrown.org/job-opening/. Email your cover letter and resume to us at richfordlibrarydirector@gmail.com by April 14th!

– Posted 3/16/23