Patron Services and Outreach Coordinator – Waterbury Public Library (Waterbury, VT)

Summary
The Patron Services and Outreach Coordinator provides friendly, timely, and courteous service to patrons in-library and off-site. This position is responsible for performing patron service, technology assistance and general clerical work at the Help Desk. This employee manages patron records and the flow of items loaned to local patrons, and provides patrons with assistance in their research, provides some outreach services and youth programming support, and oversees volunteers for a variety of library needs.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

Assist library patrons before other duties, both in person and on the phone;
Provide a welcoming atmosphere for all patrons;
Provide reader’s advisory services;
Assist patrons with research including catalog and Inter Library Loans searches;
Register and familiarize new patrons with library services;
Manage and maintain the Help Desk to provide orderly circulation of library materials to patrons, including maintenance and creation of informational pamphlets and circulation related forms; handle program registrations;
Maintain the patron database and provide a variety of patron services and reports using the library’s fully integrated automated library system
Assist with collection of circulation and visit statistics as required; assist with compiling appropriate statistics;
Receive fines and donations; handle petty cash receipts and records;
Provide occasional outreach services outside the Library, such as delivery for homebound patrons, child care providers, senior housing; create positive relationships with partner organizations;
A valid driver’s license and the ability to drive own personal vehicle with valid insurance to some off-site locations (Reimbursement will be provided for mileage.);
Assist with the training of new staff and subs and maintain and update circulation and volunteer procedure documents;
Assist with Youth Programming on occasion;
Along with the Library Director, manage library volunteers, including recruitment, training, scheduling, and recognition;
Create and arrange library displays and self-directed (“passive”) programs along with other staff;
Notify staff of comments and suggestions received at the circulation desk; refer problems to Library Director or Assistant Librarian;
Support advertising of events and services with displays, communications at the circulation desk and select social media including Instagram, Facebook and Front Porch Forum and occasionally produce physical fliers
Contributes to the Library’s website content
Attend workshops, webinars and conferences to keep abreast of changes in library science; attend monthly staff meetings and other trainings;
Assume additional duties as required.

PREFERRED TECHNOLOGY SKILLS:

Basic skills in Excel;
Intermediate proficiency in Word, Publisher or Canva, email, social media, internet and database searching, fax, scanner, photocopiers, audio-visual equipment, and common electronic tablets and readers;
Ability to gain proficiency in Circulation, Patron, and Searching modules of the library’s ILS, and databases to which the library subscribes.
Ability to actively learn and teach library third party vendor platforms such as downloadable e- and audiobooks, streaming and other online resources.

Work place communication

Maintains a professional attitude and conduct in relationships with colleagues.
Fosters a congenial workplace atmosphere that supports all staff.
Communicates effectively with other staff.

OTHER

Attention to detail;
Ability to interact with co-workers and the public in a professional and courteous manner;
The ability to communicate in writing so as to represent the Library with professionalism;
A commitment to serving with equity across diverse cultures and constituencies;
Availability to work some evening and Saturday hours.
Effective verbal and written communication skills.

MINIMUM QUALIFICATIONS:
Must hold a Bachelor’s degree. Vermont Public Library Certification is desirable, or a MLIS from an ALA accredited program. Experience in a library setting is preferred or an equivalent combination of knowledge and experience in working with a broad community with in-person customer service.

SUPERVISION RECEIVED:
This position receives supervision from the Library Director.

SUPERVISON PERFORMED:
This position supervises adult and student volunteers.

Pay starts at $19.00 an hour.

– Posted 5/10/23

Library Director – Abbott Library (Sunapee NH)

Duties/Description: The Abbott Library located in Sunapee NH, a small New England town that enjoys proximity to Lake Sunapee and Mount Sunapee, is seeking an innovative, energetic, experienced and future-ready library professional to provide leadership to its vibrant community library.

The Director will oversee a staff of seven employees (4.5 FTE.) This staff includes a full-time Assistant Director, Technology and Outreach Librarian, and Youth Services Librarian. In addition, the library enjoys the support of more than 1300 hours of volunteer service each year. The Director is also responsible for administration, management, (including fiscal oversight) and advocacy for the library.

The ideal candidate is a strategic problem solver who is flexible, positive, creative, patient, decisive, and technologically adroit. Additionally, the ideal candidate has demonstrated success aligning people, process and technology; excellent leadership, communication, interpersonal and customer relationship skills; and is committed to outstanding patron service. A finely tuned sense of humor is not required but highly desirable.

The library serves a community of 3,342 year-round residents and a large seasonal community. It operates with an annual budget of $530,000. The construction of the library building was completed in 2014, and it offers meeting rooms for library and community use, a fireplace, comfortable seating, and a beautiful view of Mount Sunapee.

The Director will work closely with the Board of Trustees, the Friends of the Library and the Abbott Library Foundation to raise funds and advocate for the library. In past years, these organizations have contributed $25,000-$50,000 per year of additional funding for the library.

A full job description is available by request.

Qualifications: Master’s Degree in Library Science from an ALA-accredited school is strongly preferred. Two to five years of progressively responsible experience in professional library work, including three years of administrative and supervisory responsibility in a library setting is desired. Candidates who can begin before July 24, 2023 will be given preference.

Starting Salary Range: $73,424 – $79,081 with an excellent benefits package including health and dental insurance, short-term and long-term disability and participation in the New Hampshire Retirement System.

Closing Date: Applications received before May 2, 2023 will receive first consideration. The position will remain open until filled.

EOE

Application: if interested, please send a letter of application, resume, and three references by email to: directorsearch@abbottlibrary.org

– Posted 4/12/23

Supervisory Technical Information Specialist – National Agricultural Library (Remote)

Position: Supervisory Technical Information Specialist GS13
Library Name: National Agricultural Library
Location: This position is a remote position.
Contact Info: USAJOBS – Job Announcement
Salary: GS-13 Office of Personnel Management – Salaries & Wages

Description:
The National Agricultural Library has an opening for a GS13 Supervisory Technical Information Specialist (Nutrition & Food Safety). This position is a remote position. The selectee is not required to report to a government office, however, the option to work in one of the Agency offices may be available. You can view USDA’s telework FAQs here Telework and Remote Work FAQs | USDA.

This vacancy announcement closes 4/18 or when the applicant cap is reached.

USAJOBS – Job Announcement

Duties

Proactively seeks opportunities for partnerships that encourage the development of integrated and advanced information services and systems to enhance access to content and support information discovery.
Directs and oversees the development and management of FNIC, FSRIO, and Nutrition.gov programs across the full range of subject areas associated with food, nutrition, and food safety.
Leads in the development and implementation of new training and information programs, products, and services critical to the researcher, practitioner, and consumer community.
Coordinates the implementation of advanced IT solutions to optimize the provision of specialized Web-based information programs, products and services.
Employs evidence-based management to demonstrate value and continually improve information sources and services.
Identifies and translates strategic issues, concerns, trends, and policies into effective information programs and partnerships.
Provides authoritative guidance and leadership for special initiatives involving collaborations with other federal departments and government agencies, scientific organizations, and other members of the food, nutrition and food safety communities.
Conducts regular outreach and evaluation activities with customers, partners, and stakeholders to more effectively and serve the worldwide body of users.
Promotes, publicizes, and explains services and activities through Web-based communications, formal presentations, personal contacts and other means of communication.

Specialized Experience:
The specialized experience requirements for this position are: Qualifying experience for GS-13 includes one year of specialized experience comparable to GS-12 which is directly related to the work of this position and which has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position. For this position, specialized experience is experience planning, evaluating, and implementing nutrition programs; developing and providing food or nutrition information to the public; supporting research literature reviews or evidence reviews across various topics related to food or nutrition; and developing and implementing strategies and management guidelines.

– Posted 4/12/23

Library Assistant – Georgia Public Library (Georgia, VT)

Georgia Public Library is accepting applications for a Library Assistant.

Do you love books? Are you warm, detail-oriented, and flexible? Do you have good customer service skills and knowledge of Microsoft Office Suite? Georgia Public Library needs a personable bookworm to be responsible for shelving, and checking books in and out for patrons.

14-16 hours per week. Saturdays 9-1 required. Potential for additional hours. Starting pay $15.00/hour.

Send cover letter and resume to Librarydirector@townofgeorgia.com

Deadline 4/16/23

Library Assistant: Outreach and Materials Processing

Overdues: Run overdue list weekly, outreach to patrons following established overdue procedures
Holds: Run holds in KOHA daily at the start of shift. Ensure that patrons are receiving books they have requested.
Materials Processing: Ensure that periodicals, new acquisitions, and donations are shelf ready, except for cataloging. Assist with weeding as assigned, including running circulation history, pulling books, deleting them and maintaining records. Repair/ mend as necessary.
Displays: Strive to provide visually attractive displays for reading themes and programs to enhance the services the library offers. Displays should be refreshed on a regular basis. Update outdoor sign regularly.Post monthly calendar to website, ensure website is updated regularly.
Patron services: check books in and out, answer reference and computer questions, provide assistance accessing ListenUp! VT and VT Online Learning, hoopla and provide reader advisory when sought
Answer the phone and respond to phone messages promptly
Schedule Community Room
Shelve materials accurately
Shelf read
Maintain cleanliness and order in the library
Maintain patron records, including issuing library cards and necessary updates
Follow opening and closing procedures
Other duties as assigned

– Posted 4/12/23

Librarian – Mary Blood Memorial Library (West Windsor, VT)

The Mary Blood Memorial Library is searching for a new Librarian. This position is currently 16 hours per week, though this could increase. The Librarian oversees one 12 hour per month Library Assistant and one part-time Youth Services Coordinator, scheduled for 10 hours per month. The Librarian meets with the library board once a month and reports to both the library board and the town select board.

Primary duties are to create a warm and welcoming resource for the community. As the sole librarian, duties include applying professional standards in collection development, programming, reference, cataloging, scheduling, managing personnel, planning, and service to the community. As a member of GMLC using KOHA, this year we began to digitize the contents of the 123 year old library.

West Windsor (and the village of Brownsville) has a small and widely dispersed population of about 1,300 people. Our library is supported by a very active “Friends of the MLB” organization. We have an amazing general store and café, a community run ski and recreation area, an active historical society, a volunteer fire department, and our Albert Bridge K-6 elementary school. We are located about ten miles west of Route 91 at the base of Mt. Ascutney.

The Mary Blood Memorial Library has recently undergone many improvements, including;

installation of a state-of-the-art HVAC system
insulated the lower level
redesigned the main reading room, purchasing comfortable and attractive seating
culled the collection of outdated material and with carefully selected contemporary books
digitizing our collection (ongoing) and created a user-friendly web site (will go live soon)
increased patron hours
implement a new library card system (ongoing)

Rate of pay is competitive and based on experience, with potential for holiday/sick/vacation pay or retirement plan in the future. MLS degree preferred and/or the Vermont Certificate of Public Librarianship. Must be able to work well with a range of ages and abilities. If interested, please send a letter of application and resume to mfepstein@gmail.com using the subject heading MLB Librarian Position Available.

– Posted 4/4/23

Outreach/Programming Librarian – Richmond Free Library (Richmond, VT)

The Richmond Free Library is seeking an Outreach and Programming Library Assistant II. This position is ideal for someone who loves the role and potential of libraries, enjoys working with people, and is a team player who can work independently and see projects to completion.

JOB DESCRIPTION
Richmond Free Library
Library Assistant 2: Outreach and Programming
Part-time, 24 hours per week, Min $18/hr
Some evening and weekend hours required

The Outreach and Programming Librarian is responsible for developing and implementing programming for the library (primarily adult, with some support of youth and family programs) and promoting the Richmond Free Library’s services, resources, and programs in the community. This person will also lead the library’s sustainability initiative to achieve certification through the Sustainable Libraries Initiative. In addition, this person will assist patrons and carry out general library services and duties as needed.

Essential Job Functions

Develops and implements effective programming and events for adults, and in conjunction with youth librarian for families and youth.
Develops, implements and monitors promotion and outreach about library services including communication through online portals, such as our webpage, Facebook page, and Front Porch Forum; posters; local print newspapers and online calendars with direction from the Director and Youth Librarian.
Pursues certification through the Sustainable Library Initiative, embedding the concepts of triple bottom line sustainability (using practices that are environmentally sound, economically feasible, and socially equitable) into library practices, and communicating the library’s efforts to become a leader in environmental sustainability to the wider community.
Knowledge of and ability to facilitate use of digital resources such as Libby, Hoopla or Library’s catalog with patrons.
Fosters collaborative relationships with individuals and organizations.
Assists patrons and carries out general library services as needed.

Experience and Qualifications

Professional experience in a public library setting is preferred.
Familiarity with and passion for the role and importance of public libraries.
Demonstrated results in creating engaging, successful programming, and event management with diverse topics.
Familiarity with digital communication avenues and demonstrated ability to promote/market events, programs and services through various channels.
Knowledge of PC/Windows functions and applications (including Microsoft Office, Internet browsers, associated devices, email applications, basic technical trouble-shooting).
Attention to detail and careful accuracy in work.
Excellent written and verbal skills and public speaking ability.

Education

BA or BS required

Physical Requirements

Work is performed under typical library and office conditions. Duties require intermittent light to moderate physical effort in carrying, lifting, or moving materials, boxes, or equipment. Duties may also include some general maintenance, such as light cleaning, removal of trash and recycling, and snow shoveling.

Please send a cover letter and resume to Richmond, Library Director, Rebecca Mueller, at library@richmondvt.gov or Richmond Free Library, PO Box 997, Richmond VT 05477.

– Posted 4/4/23

Library Services Coordinator and Library Substitutes – Tucker Free Library (Henniker, NH)

BUILDING OUR TEAM AT TUCKER FREE LIBRARY, HENNIKER NH

Join the staff of our award-winning library!

We are looking for the people who fit within our organizational value system and the ideal candidates must possess a willingness and interest in expanding one’s skills and learning new job activities. As our world changes our staff have greatly broadened their skills and taken on new tasks seemingly unrelated to “library skills”. We want staff members who are courageous, willing to seek out and take on new challenges.

Library experience is not required. We will train you on library particulars.

POSITIONS INCLUDE:

Library Services Coordinator (28 hours per week)

Library Substitutes (per need)

GO TO OUR WEBSITE AND READ THE JOB DESCRIPTION AND SPECIFIC DIRECTION TO TAKE IN COMPOSING YOUR COVER LETTER.

EMAIL RESUME & COVER LETTER TO:

Please indicate in the SUBJECT LINE which position you are applying for.

Lynn M. Piotrowicz
Tucker Free Library
PO BOX 688
Henniker, NH 03242
tuckerfree@comcast.net

The Tucker Free Library is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All are welcome to apply.

Review of applications will begin on April 5th. The positions remain open until filled. To see full details, go to tuckerfreelibrary.org

– Posted 4/3/23

Access Services Librarian – University of New England (Biddeford, ME)

The University of New England (UNE) Library Services is seeking an Access Services Librarian to join our collaborative team, coordinating and managing all aspects of our Biddeford Campus Library Information Desk. This is a full-time, in-person role to begin on or after April 3, 2023. The position is based at the Jack S. Ketchum Library on our Biddeford Campus, working with undergraduate and graduate students, faculty, staff and the greater community. The successful candidate will have experience successfully managing customer service-oriented personnel and communicating and collaborating with colleagues on multiple, ongoing projects and responsibilities. Library experience and/or an MLIS are preferred, though a comparable combination of education and experience and a demonstrated willingness and ability to learn quickly will be considered.

This role is part of a team of professionals who work collaboratively within a team-based organizational structure reporting to the Dean of Library Services. The person in this position is an active member of the Library team and UNE community, and works with other units and programs dedicated to student success. UNE offers a competitive salary and generous benefits package including health, dental, and vision insurance, pet insurance, short and long-term disability insurance, 160 hours of paid vacation, 12 paid holidays plus 2 floating holidays, paid sick leave, personal leave, tuition benefits, employee assistance program, 8% retirement match, and more.

The University of New England prepares students to thrive in a rapidly changing world and, in so doing, empowers them to improve the health of people, communities, and the planet. With roots dating back to 1831, UNE is the largest private university in Maine and is one of the fastest growing private universities in the Northeast with strengths in the health sciences grounded in the liberal arts. Diversity, equity, and inclusion are core values, crucial to fulfilling our mission of promoting healthy people, healthy communities, and a healthy planet. We are dedicated to fostering a community in which all members feel a true sense of belonging and where their identities are affirmed and honored.

View and apply: https://une.peopleadmin.com/postings/14208

– Posted 3/16/23

Help/Reference Desk – Rutland Free Library (Rutland, VT)

Rutland Free Library is looking for a librarian for our Help / reference Desk. Primary duties include assisting users with our public computers — especially printing — basic upkeep of public computers, readers’ advisory, and generally helping users access the collection and find their way around the building.

An ideal candidate will have a degree in library and information science but experience working in a reference environment will be considered in lieu of a degree. Good technology skills are a must. We use Koha, Aspen, Deep Freeze, Comprise, Assabet, Libby, Palace, and Kanopy software, and troubleshooting print jobs is pretty much a daily task.

Rutland Free Library is an independent, 501(c)3 nonprofit organization whose sole responsibility is providing library services to the communities of Rutland City, Rutland Town, Mendon, Tinmouth, and Ira, which support our work through taxes. We are large only by Vermont standards, with some 80,000 titles available. We lend in print, ebook, audiobook on CD, as well as streaming video, music, and audiobooks.

This is a 15-hour position with limited prorated benefits. It will require some evening and Saturday work shared among librarians. Starting wage is $29.03 / hour.

Please send a résumé and letter of interest to Director Randal Smathers at randal@rutlandfree.org.

Applications will close Monday, March 13.

– Posted 3/4/23

Librarian Cataloger – Pease Public Library (Plymouth, NH)

Search extended. The Pease Public Library in Plymouth, NH is seeking a Librarian Cataloger with excellent communication skills. Applicants must be able to demonstrate flexibility, good judgement and good humor under varying circumstances. The ability to multi-task and provide quality customer service is essential. Must be a community-oriented, hands-on team player. Some Saturday and evening hours are required.

Position Purpose:

Performs professional library and cataloging duties and provides service and assistance to patrons at the circulation desk. Performs all other related duties as required.

Essential Functions:

Responsible for cataloging which includes creating records in the library database for each item the library acquires. This includes books, DVDs, audiobooks, magazines, and other items such as puzzles.
MARC records are created using a specific system and requires knowledge of bibliographic standards for metadata as well as Dewey Decimal Classification.
Physically processes items being added to and withdrawn from the library collection.
Maintains consistency in the catalog classification and processing of library materials.
Maintains statistics on the collection inventory and technical services activity.
Purchases all adult fiction, adult audiobooks and large print fiction and nonfiction.
Deselects and discards materials which involves evaluating the existing collection to determine materials that are damaged, outdated, not being used, or otherwise need to be removed from the collection.
Prepares the monthly newsletter that is sent to patrons. Coordinates submissions from staff and incorporates library events and highlights topics of interest based on various themes and seasons.
Registers patrons for the use of the various library services, including library cards, study rooms, museum passes, book groups and library programs.
Makes library special collections available to a wide variety of users across formats.
Assists patrons in using the library’s public computers and the software available on them including Microsoft Office applications, Internet browsers, printers, and scanners.
Answers in-depth, complex reference questions in person, by phone and using email. Helps patrons locate materials by placing holds, initiating inter-library requests, and processing purchase requests.
Creates and implements adult programming and the marketing materials for adult programming.
Performs similar or related work as required, directed or as situation dictates.

Recommended Minimum Qualifications:

Education, Training and Experience:

Master’s Degree in Library Science preferred. Minimum of one-year library cataloging experience and three years in a public library setting; or an equivalent combination of education and experience.

Knowledge, Ability and Skill:

Knowledge: Knowledge of the principles and practices of professional library work; and working knowledge of computerization and appropriate library applications. Knowledge of cataloging rules and procedures. Knowledge of the Dewey Decimal Classification system. Demonstrated commitment to the mission and philosophy of public library service. The ability to maintain effective working relationships with staff members, Trustees, community groups, and other libraries.

Ability: Ability to work with library customers and staff in a friendly, efficient manner. Ability to listen and communicate effectively. Ability to use computerized library systems and related equipment. Ability to master current and emerging technologies in cataloging. Ability to interpret and follow policies and procedures and to operate standard office equipment.

Skill: Excellent customer service skills. Strong written and verbal communication skills. Proficient computer skills; interpersonal and problem-solving skills.

Supervision:

Supervision Scope: This position performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol.

Supervision Received: Work is performed under the general direction of the Library Director and Assistant Library Director.

Supervision Given: None, excepting volunteers and/or work-study students.

Job Environment:

Work is performed under typical office and library conditions; the noise level is moderately noisy.
Operates computer, telephone, copier, and other standard office equipment.
Employee has frequent contact with the general public, patrons, libraries, and community groups. Contacts are in person, via email or by telephone and involve an information exchange dialogue.
Errors could result in delays or loss of library services, and/or poor public relations.

Physical Requirements:

Regularly required to walk, bend, reach, stand, sit, talk, and hear; operate objects, tools, or controls; pick up paper, files, and other common office objects. Ability to view computer screens and work with details for extended periods of time. May move objects weighing up to 30 pounds. Must be able to communicate. Vision and hearing at or correctable to normal ranges.

Benefits: Comprehensive health and dental insurance. We are part of the NH State Retirement System.

Hours: This is a full-time, 40 hour per week position. Some Saturday and evening hours are required.

Salary: $19.58/hr., $40,726 annual to start. Annual COLA raise on 7/1/23.

Interested candidates please submit a resume and contact information for three professional references prior to March 17, 2023 to:

Diane Lynch, Pease Public Library Director
1 Russell Street
Plymouth, NH 03264
dlynch@peasepubliclibrary.org

No phone calls, please.

Pay Equity/Equal Opportunity/Americans with Disabilities Act Employer

Plymouth, N.H. is a vibrant community committed to diversity, arts and education. The Pease Public Library Staff is honored to provide its citizens with exceptional service, information, technology, and entertainment.

– Updated 3/1/23