Patron Services and Outreach Coordinator – Waterbury Public Library (Waterbury, VT)

Summary
The Patron Services and Outreach Coordinator provides friendly, timely, and courteous service to patrons in-library and off-site. This position is responsible for performing patron service, technology assistance and general clerical work at the Help Desk. This employee manages patron records and the flow of items loaned to local patrons, and provides patrons with assistance in their research, provides some outreach services and youth programming support, and oversees volunteers for a variety of library needs.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

  • Assist library patrons before other duties, both in person and on the phone;
  • Provide a welcoming atmosphere for all patrons;
  • Provide reader’s advisory services;
  • Assist patrons with research including catalog and Inter Library Loans searches;
  • Register and familiarize new patrons with library services;
  • Manage and maintain the Help Desk to provide orderly circulation of library materials to patrons, including maintenance and creation of informational pamphlets and circulation related forms; handle program registrations;
  • Maintain the patron database and provide a variety of patron services and reports using the library’s fully integrated automated library system
  • Assist with collection of circulation and visit statistics as required; assist with compiling appropriate statistics;
  • Receive fines and donations; handle petty cash receipts and records;
  • Provide occasional outreach services outside the Library, such as delivery for homebound patrons, child care providers, senior housing; create positive relationships with partner organizations;
  • A valid driver’s license and the ability to drive own personal vehicle with valid insurance to some off-site locations (Reimbursement will be provided for mileage.);
  • Assist with the training of new staff and subs and maintain and update circulation and volunteer procedure documents;
  • Assist with Youth Programming on occasion;
  • Along with the Library Director, manage library volunteers, including recruitment, training, scheduling, and recognition;
  • Create and arrange library displays and self-directed (“passive”) programs along with other staff;
  • Notify staff of comments and suggestions received at the circulation desk; refer problems to Library Director or Assistant Librarian;
  • Support advertising of events and services with displays, communications at the circulation desk and select social media including Instagram, Facebook and Front Porch Forum and occasionally produce physical fliers
  • Contributes to the Library’s website content
  • Attend workshops, webinars and conferences to keep abreast of changes in library science; attend monthly staff meetings and other trainings;
  • Assume additional duties as required.

PREFERRED TECHNOLOGY SKILLS:

  • Basic skills in Excel;
  • Intermediate proficiency in Word, Publisher or Canva, email, social media, internet and database searching, fax, scanner, photocopiers, audio-visual equipment, and common electronic tablets and readers;
  • Ability to gain proficiency in Circulation, Patron, and Searching modules of the library’s ILS, and databases to which the library subscribes.
  • Ability to actively learn and teach library third party vendor platforms such as downloadable e- and audiobooks, streaming and other online resources.

Work place communication

  • Maintains a professional attitude and conduct in relationships with colleagues.
  • Fosters a congenial workplace atmosphere that supports all staff.
  • Communicates effectively with other staff.

OTHER

  • Attention to detail;
  • Ability to interact with co-workers and the public in a professional and courteous manner;
  • The ability to communicate in writing so as to represent the Library with professionalism;
  • A commitment to serving with equity across diverse cultures and constituencies;
  • Availability to work some evening and Saturday hours.
  • Effective verbal and written communication skills.

MINIMUM QUALIFICATIONS:
Must hold a Bachelor’s degree. Vermont Public Library Certification is desirable, or a MLIS from an ALA accredited program. Experience in a library setting is preferred or an equivalent combination of knowledge and experience in working with a broad community with in-person customer service.

SUPERVISION RECEIVED:
This position receives supervision from the Library Director.

SUPERVISON PERFORMED:
This position supervises adult and student volunteers.

Pay starts at $19.00 an hour.

– Posted 5/10/23

Associate Director for Systems and Web Development / Research and Instruction Librarian – Saint Michael’s College (Colchester, VT)

Saint Michael’s College Library in Colchester, VT invites applications for the position of Associate Director for Systems and Web Development. Reporting to the Library Director, this individual supports and oversees library systems and the digital infrastructure that forms the foundation for all library services, including the library management system, discovery system, and website. The Associate Director for Systems and Web Development ensures optimal performance of the library’s integrated, cloud-based management platform, works closely with other members of the library staff on a range of technical and systems related tasks, and manages and supports the Library’s Discovery layer, link resolver, and single-sign-on authentication system. Within a team environment, shared responsibilities include Research & Instruction services, teaching, and serving as on-duty substitute for the Circulation Supervisor, opening and closing the library as needed. 

Job responsibilities include, but are not limited to:

  • Manages and supports library management systems, platforms, and software. Serves as lead administrator for library management system (FOLIO), ensuring that all internal systems and software including acquisitions, cataloging, and circulation are functioning optimally 
  • Provides technical expertise, day-to-day administration, and broad support for traditional and emerging library software solutions and standards 
  • Serves as the library’s principal liaison to the SMC Information Technology Dept, systems and metadata providers, and vendors 
  • Collaborates with library staff to design, develop, and maintain the library website  

 Our lived experience impacts how we self-assess our skills, experience, and qualifications. In particular, data and statistics have shown that candidates who are BIPOC, LGBTQ+, women, people from working-class backgrounds, people with disabilities, and others with minoritized and marginalized identities may not apply to jobs when they do not believe they meet 100% of the requirements and expected responsibilities listed in the job descriptions. Some responsibilities and skills are teachable and can be learned on the job. If you can imagine yourself in this position, bringing value to our students and community and meeting most of what we are looking for, please apply.

For the full job description, click here. 

The salary range for this position is $50,000-$58,000. 

Benefits include health, dental, vision, employer-paid life and disability insurance, voluntary life, critical illness and accident insurance options, parental leave, flexible spending accounts (healthcare and dependent care), 401(k), generous paid time off, paid holidays, employee and dependent tuition benefits, employee and family assistance program, well-being programs and opportunities, discounted gym membership, paid volunteer time, use of the athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities.  

Requirements: 

Applicants must have the following: 

  • Master’s degree in library and information science (or currently enrolled) from an ALA-accredited program
  • Proficient with Microsoft Office and Adobe products 
  • Proficient with Internet and Database research 
  • Proficient (or ability to become proficient) with: FOLIO library services platform, EZproxy, data visualization software, LibGuides, Zoho, and generating usage reports

An offer of employment will be contingent upon the successful completion of a background check. 

Application Instructions: 

Please be prepared to attach the following documents after clicking on Apply Now button: 

  • Resume 
  • Cover letter including a statement articulating your understanding and experiences in serving and working with diverse populations to create an inclusive and equitable library experience for students, faculty, and staff. Saint Michael’s College is committed to diversity, equity, and inclusion, and every member of the Library team has an important role in ensuring equity of access and inclusive library practices. 
  • Please provide contact information for three (3) references 

For full consideration, please submit all materials by April 24, 2023. Position remains open until filled.  

For a complete job description, benefits information, and to apply online, please visit: https://egqw.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_13/job/1193/?utm_medium=jobshare 

– Posted 4/3/23

Access Services Librarian – University of New England (Biddeford, ME)

The University of New England (UNE) Library Services is seeking an Access Services Librarian to join our collaborative team, coordinating and managing all aspects of our Biddeford Campus Library Information Desk. This is a full-time, in-person role to begin on or after April 3, 2023. The position is based at the Jack S. Ketchum Library on our Biddeford Campus, working with undergraduate and graduate students, faculty, staff and the greater community. The successful candidate will have experience successfully managing customer service-oriented personnel and communicating and collaborating with colleagues on multiple, ongoing projects and responsibilities. Library experience and/or an MLIS are preferred, though a comparable combination of education and experience and a demonstrated willingness and ability to learn quickly will be considered.
This role is part of a team of professionals who work collaboratively within a team-based organizational structure reporting to the Dean of Library Services. The person in this position is an active member of the Library team and UNE community, and works with other units and programs dedicated to student success. UNE offers a competitive salary and generous benefits package including health, dental, and vision insurance, pet insurance, short and long-term disability insurance, 160 hours of paid vacation, 12 paid holidays plus 2 floating holidays, paid sick leave, personal leave, tuition benefits, employee assistance program, 8% retirement match, and more.

The University of New England prepares students to thrive in a rapidly changing world and, in so doing, empowers them to improve the health of people, communities, and the planet. With roots dating back to 1831, UNE is the largest private university in Maine and is one of the fastest growing private universities in the Northeast with strengths in the health sciences grounded in the liberal arts. Diversity, equity, and inclusion are core values, crucial to fulfilling our mission of promoting healthy people, healthy communities, and a healthy planet. We are dedicated to fostering a community in which all members feel a true sense of belonging and where their identities are affirmed and honored.

View and apply: https://une.peopleadmin.com/postings/14208

– Posted 3/16/23

Librarian Cataloger – Pease Public Library (Plymouth, NH)

Search extended. The Pease Public Library in Plymouth, NH is seeking a Librarian Cataloger with excellent communication skills. Applicants must be able to demonstrate flexibility, good judgement and good humor under varying circumstances. The ability to multi-task and provide quality customer service is essential. Must be a community-oriented, hands-on team player. Some Saturday and evening hours are required.

Position Purpose:

Performs professional library and cataloging duties and provides service and assistance to patrons at the circulation desk. Performs all other related duties as required.

Essential Functions:

  • Responsible for cataloging which includes creating records in the library database for each item the library acquires. This includes books, DVDs, audiobooks, magazines, and other items such as puzzles.
  • MARC records are created using a specific system and requires knowledge of bibliographic standards for metadata as well as Dewey Decimal Classification.
  • Physically processes items being added to and withdrawn from the library collection.
  • Maintains consistency in the catalog classification and processing of library materials.
  • Maintains statistics on the collection inventory and technical services activity.
  • Purchases all adult fiction, adult audiobooks and large print fiction and nonfiction.
  • Deselects and discards materials which involves evaluating the existing collection to determine materials that are damaged, outdated, not being used, or otherwise need to be removed from the collection.
  • Prepares the monthly newsletter that is sent to patrons. Coordinates submissions from staff and incorporates library events and highlights topics of interest based on various themes and seasons.
  • Registers patrons for the use of the various library services, including library cards, study rooms, museum passes, book groups and library programs.
  • Makes library special collections available to a wide variety of users across formats.
  • Assists patrons in using the library’s public computers and the software available on them including Microsoft Office applications, Internet browsers, printers, and scanners.
  • Answers in-depth, complex reference questions in person, by phone and using email.  Helps patrons locate materials by placing holds, initiating inter-library requests, and processing purchase requests.
  • Creates and implements adult programming and the marketing materials for adult programming.
  • Performs similar or related work as required, directed or as situation dictates.

 

Recommended Minimum Qualifications:

Education, Training and Experience:

Master’s Degree in Library Science preferred. Minimum of one-year library cataloging experience and three years in a public library setting; or an equivalent combination of education and experience.

Knowledge, Ability and Skill:

Knowledge: Knowledge of the principles and practices of professional library work; and working knowledge of computerization and appropriate library applications. Knowledge of cataloging rules and procedures. Knowledge of the Dewey Decimal Classification system. Demonstrated commitment to the mission and philosophy of public library service. The ability to maintain effective working relationships with staff members, Trustees, community groups, and other libraries.

Ability: Ability to work with library customers and staff in a friendly, efficient manner.  Ability to listen and communicate effectively. Ability to use computerized library systems and related equipment. Ability to master current and emerging technologies in cataloging.  Ability to interpret and follow policies and procedures and to operate standard office equipment.

Skill: Excellent customer service skills. Strong written and verbal communication skills.  Proficient computer skills; interpersonal and problem-solving skills.

Supervision:

Supervision Scope: This position performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol.

Supervision Received: Work is performed under the general direction of the Library Director and Assistant Library Director.

Supervision Given: None, excepting volunteers and/or work-study students.

Job Environment:

  • Work is performed under typical office and library conditions; the noise level is moderately noisy.
  • Operates computer, telephone, copier, and other standard office equipment.
  • Employee has frequent contact with the general public, patrons, libraries, and community groups. Contacts are in person, via email or by telephone and involve an information exchange dialogue.
  • Errors could result in delays or loss of library services, and/or poor public relations.

Physical Requirements:

Regularly required to walk, bend, reach, stand, sit, talk, and hear; operate objects, tools, or controls; pick up paper, files, and other common office objects. Ability to view computer screens and work with details for extended periods of time.  May move objects weighing up to 30 pounds. Must be able to communicate. Vision and hearing at or correctable to normal ranges.

Benefits: Comprehensive health and dental insurance. We are part of the NH State Retirement System.

Hours: This is a full-time, 40 hour per week position. Some Saturday and evening hours are required.

Salary: $19.58/hr., $40,726 annual to start. Annual COLA raise on 7/1/23.

Interested candidates please submit a resume and contact information for three professional references prior to March 17, 2023 to:

Diane Lynch, Pease Public Library Director
1 Russell Street
Plymouth, NH 03264
dlynch@peasepubliclibrary.org

No phone calls, please.

Pay Equity/Equal Opportunity/Americans with Disabilities Act Employer

Plymouth, N.H. is a vibrant community committed to diversity, arts and education. The Pease Public Library Staff is honored to provide its citizens with exceptional service, information, technology, and entertainment. 

– Updated 3/1/23

Library Computer Assistant – Fletcher Free Library (Burlington, VT)

Library Computer Assistant – Full Time

235 College St. Burlington, VT
$25.76 Hour/Regular Full-time (40 hrs/wk)/One weekend day per week, one weekday evening per week
Union: American Federation of State County and Municipal Employees (AFSCME)
Closing: 3/5/23

General Purpose
This position reports to the Technology Librarian/Technician Director and is responsible for supporting the public in using the Library’s computers, printers, copiers, scanners and fax machines. The Library Computer Assistant is responsible for assisting the public in using various software applications in the Library Tech Center, assisting card holders in signing on to the public computers through our time management system, and issuing guest passes to non-card holders. Provide instructional services in both individual and group settings. These services include one-on-one technology support to community members that include: signing up & using library online services; setting up and managing email accounts; assisting with basic technology needs for job seeking; assisting with basic technology needs for housing and misc. social services; etc.

This position is also responsible for maintaining, setting up, and resolving issues with the Library’s computers and troubleshooting hardware and software problems. This role performs basic maintenance on technology equipment, clean technology equipment, set-up for technology equipment, troubleshooting technology equipment, minor repair on technology equipment and perform other technological support duties as assigned. This position also assists with strategy for the library’s computers and networks, as well as recommends equipment and software. This position also assists with the development and teaching of technology classes both for the public and the library staff. This position assists with the hiring of classroom technology instructors and liaisons with them when needed.

Essential Job Functions

  • Explains, demonstrates and assists library users with use of Library equipment and software applications. May help patrons with operation of personal devices.
  • Teach digital literacy skills in individual and group settings. Instruction areas may include, but not be limited to, Microsoft Office, online platforms (i.e. Facebook, etc.), and mobile technology.
  • Perform security administration function for Public User Computers. Develops new computer classes that respond to emerging technologies and trends (i.e. new Apps, new devices, etc.)
  • Assists with data collection and presentations for library statistics.
  • Generates software reports from the library’s software vendors as needed.
  • Manages data collection for the Tech Center and for Computer Classes.
  • Suggests new technologies to improve library efficiencies.
  • Assists library users with wireless access on personal computers and electronic devices.
  • Maintains current knowledge of hardware and software, and provides assistance to users with the use of the latest technology.
  • Troubleshoots minor computer problems for library users and staff. Assists staff by identifying and reporting issues to them.
  • Performs computer set up and troubleshooting for programs, classes, webinars, or meeting room reservation.
  • Assists community groups and individuals with meeting room Audio-Visual equipment.
  • Prepares and performs preventive maintenance for public and staff computers and laptops.
  • Maintains operation and procedure records as required.
  • Performs Tech Center opening and closing procedures as required.
  • Uses personal computer, current software and other common office equipment.
  • Performs other related duties and special projects as assigned.
  • Uses problem solving skills to assist in determining priorities, finding timely solutions to departmental or system-wide issues and providing quality customer service.
  • Provides quality assistance to staff by seeking to understand their needs and providing relevant support. Remains calm even in stressful conditions.
  • Maintains a positive approach while doing daily tasks and when faced with adversity. Encourages and recognizes the contribution of others.
  • Looks for ways to provide quality support to promote Library services.
  • Tallies relevant statistics and creates statistical reports as needed.
  • Provides information to library users about the programs and services available at the library.
  • Provides basic reference service in-person, over the phone, and via email using print and electronic resources.
  • Refers patrons to a reference librarian for difficult to answer or research related questions.
  • Assists with training volunteers in the Computer Lab.
  • Provide a variety of patron services using a fully integrated automated library system, including but not limited to; entering patron data, such as name and address and issuing library cards; recording changes of address/name and using the notes field to record special circumstances, charging library materials in-and-out.
  • Searching the automated catalog to place holds; and process reserves and patron requests for information; renewing library books and materials for patrons in-house or over the telephone using ILS system. Use and help patrons with the OPAC as needed.
  • Answer phone calls, phone requests, take and distribute messages. Perform ready reference as needed.
  • Research and prepare order form for patron requests and provide correct information for Selectors or inter-library loan department.
  • Responsible for opening and closing procedure for library tech center.
  • Report violations of library rules or other conduct effecting library security to supervisor. Assists with trespass notices as needed.
  • Perform light custodial and grounds maintenance tasks as needed.

Qualifications/Basic Job Requirements

  • Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
  • Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development.
  • Bachelor’s Degree in a related field or 4 years of relevant experience required.
  • Ability to provide outstanding customer service in person, on the telephone, and via e-mail and other forms of electronic communication.
  • Ability to read, interpret, and apply technical manuals and documents required.
  • Able to operate, adjust and troubleshoot computer workstations required.
  • Ability to explore and research solutions to computer problems as they arise.
  • Ability to interpret and communicate computer problems, including working with the City of Burlington IT Department.
  • Familiar with publicly hosted email systems such as Gmail and Yahoo mail required.
  • Familiar with Microsoft operating systems and Microsoft Office/SharePoint applications required.
  • Familiar with webhosting software Drupal and WordPress.
  • General understanding of Apple OS and Linux OS.
  • Experience in working with Microsoft, Android and Android and Apple IO cellular and tablet devices.
  • Strong commitment to positive and polite public service.
  • Computer Lab and/or Library experience preferred.
  • Software installation experience preferred.
  • Ability to work independently after training is complete.
  • Regular attendance is necessary and is essential to meeting the expectations of the job functions.
  • Ability to understand and comply with City standards, safety rules and personnel policies.
  • Strong problem solving skills.
  • Detail oriented.
  • Demonstrates strong verbal communication in responding to library user and staff questions.
  • Uses clear written communication to share important information with coworkers in a timely manner.
  • Establishes rapport with users and staff.
  • Responsive to change and demonstrates adaptability.
  • Ability to work evenings and weekends or work at another facility, as needed.
  • Ability to assess volatile or potentially dangerous situations with patrons and follow library procedures.

Additional Information

Promoting a culture that reveres diversity and equity.
The City of Burlington is proud to be an equal opportunity employer, and we are strongly committed to creating a dynamic and equitable work-force that mirrors the population and world that we serve. We do not discriminate on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, crime victim status, veteran status, disability, HIV positive status, or genetic information in employment or the provision of services.
In addition to being an equal opportunity employer we actively encourage applicants who can contribute to our growing diversity to apply.

Applications for our employment opportunities are only accepted online through our Government Jobs website. https://www.governmentjobs.com/careers/burlingtonvt

For accessibility information or alternative formats, please contact Human Resources Department at 802-540-3057 or careers@burlingtonvt.gov.

– Posted 2/25/23

Library Director – Stowe Free Library (Stowe, VT)

The Town of Stowe is seeking to hire a full-time Library Director. The Stowe Free Library is dedicated to providing a welcoming public space that inspires learning, advances knowledge, enriches lives and encourages lifelong learning. Our mission is To Welcome…To Inspire…To Enrich the Mind 

The Library Director is responsible for managing library operations including programming, goal setting, library planning, collection development, supervision and managing the operating budget. The ideal candidate will have demonstrated administrative skills managing library functions and leading a team of employees in carrying out the Library Trustee’s vision, goals, and strategic plan.  The Librarian should have excellent customer service skills and be proficient with library technology.  The Library Director will promote a safe, respectful, and collaborative team culture through positive role modeling and strong communications skills.

A Master’s Degree in Library Science or related field, with three years of experience in library operations, budgeting and employee supervision is preferred, or an equivalent combination of education and experience. Pay range is $70,177-$78,937, dependent upon experience.  The Town of Stowe currently offers an excellent benefit package including health and dental insurance, paid leave, a generously matched retirement plan, life insurance and more.

Job descriptions and employment application can be obtained at: www.townofstowevt.org.   Submit application, letter of interest, resume, references, and salary requirements to: Town of Stowe, c/o HR Director, PO Box 730, Stowe, VT 05672 or by email recruit@stowevt.gov.   Applications will be accepted until the position is filled.  The Town of Stowe is an Equal Opportunity Employer.

The Library is located in an historic mid-19th century building in the heart of the community next to Stowe Elementary School. Stowe is a premier four season destination particularly renowned for its alpine and Nordic recreation, mountain biking, hiking and world class spas.  The community comes alive with festivals, shopping and dining opportunities with activities for everyone in all seasons.   Stowe has made the most out of its natural setting– the mountains, the forests and fields, clear mountain streams and fine air to carve out an appealing, enduring, distinctively New England style of life.   What makes it truly special is that Stowe is also a place people call home.

– Posted 2/16/23

Library Consultant, Library Operations – Vermont Department of Libraries (Barre, VT)

Title:  Library Consultant – Library Operations

Application Deadline Date:  02/27/2023
Req ID:  46329
Department:  Libraries
Location: Barre, VT, US
Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $29.79

Overview

The Vermont Department of Libraries (VTLIB) encourages innovative librarians to apply to serve as Library Consultant for Library Operations. The successful candidate is dedicated to ongoing learning, comfortable with the use of technology, and committed to collaboration. They will provide consulting, instruction, and web and print resource development for the Department, as well as statewide leadership with a focus on library operations. This job calls for a well-organized, diplomatic, and insightful professional who will represent the Department in statewide partnerships and initiatives, apply research-based planning, program development, and assessment, and have knowledge of current library trends.

Major duties include professional development instruction for Vermont public library staff and trustees; collaboration with partner organizations and state agencies on issues related to public libraries, including policy development and trainings; consulting on topics including municipal and non-profit operations, building management, budget and finance, strategic planning, community relations, and library boards. This consultant will serve as a lead in conference planning for library trustees and friends and will develop trainings and web-based content for library staff and trustees. The Library Consultant for Library Operations will be responsible for convening various library networking groups.

The Library Consultant for Library Operations works closely with a team of consultants at the Department to meet a wide range of needs for libraries in VT. This is a great opportunity to assist Vermont Libraries in their work toward a strong and sustainable future!

Visit this link to apply: https://careers.vermont.gov/job/Barre-Library-Consultant-Library-Operations-VT/991939900/

– Posted 2/10/23

Assistant Director – Newbury Public Library (Newbury, NH)

The Newbury Public Library in Newbury New Hampshire seeks an enthusiastic and experienced librarian to join our team as our Assistant Director. As Assistant Director, you will be an essential part of our small but vibrant community library, staffing the circulation desk, supervising the building and staff in the Director’s absence, handling InterLibrary Loans, managing collections, and developing programs. We are also hoping to expand in the very near future, so there is a lot of opportunity for growth, both with the physical space and with the position.

We are looking for an Assistant Director who is committed to creating an inclusive and welcoming environment, and who is not afraid to innovate and think outside the box. A successful candidate will be resourceful, technologically savvy, possess strong communication skills, and be able to provide excellent customer service to all ages.

This is a full-time position with benefits. Starting salary range is $45,000-$50,000, commensurate with experience. An MLS/MLIS degree or equivalent library experience is preferred. Position remains open until filled. The full job description is available here: http://newburynhlibrary.net/employment

Interested candidates may send cover letter, resume, and contact information for three professional references to: Lea McBain, director@newburynhlibrary.net
– Posted 2/9/23

Research & Instruction Librarian – St. Paul’s School – Ohrstrom Library (Concord, NH)

Status: Exempt, 12 months
Department: Library
Reports to: Library Director

 Summary : The Research & Instruction Librarian serves as the Library’s liaison to support faculty, student, and staff engagement with Ohrstrom Library’s diverse and in-depth digital and print holdings, as well as leads the Library staff in providing innovative and user-centered reference and instruction services. This staff member designs and delivers an innovative instruction program to best serve a diverse student population and develops strategies to introduce community members to Library services. Additionally, the Research & Instruction Librarian is responsible for managing the Library’s vast digital holdings, including promoting the collections to the community. This position requires at least one evening shift; typically, the library is open until 9:30 pm. The Research & Outreach Librarian also serves the St. Paul’s Advanced Studies Program in the summer. 

 Teaching and Learning

  • Designing and delivering an innovative instruction program to best serve a diverse student population, which includes:
    • Designing and conducting library instruction and orientation sessions.
    • Creating research guides to mirror instruction class.
    • Instructing individual library users on use of print and electronic Providing research consultations.
    • Participating in Library, institutional, and outside professional committees, conferences and other scholarly and developmental opportunities.
  • Teaching group library instruction classes on research strategies, source evaluation, academic integrity, citation, and other information literacy topics
  • Establishing collaborative and supportive partnerships with faculty in order to ensure that library services and instruction are relevant to curricular needs.
  • Creating research guides, instruction resources, digital materials, videos/tutorials, and making those resources accessible to students, faculty, and staff.
  • Working with other library staff members to design and implement outreach initiatives to increase faculty and student engagement with the academic services and resources of the library.
  • Developing and sustaining collaborative relationships with faculty, students, and staff in support of faculty and student engagement with the academic services and resources of the library.
  • Working with other library staff members to provide frequent, timely, and appealing communication to faculty and students about academic services and resources.

Collection

  • Selecting, managing and maintaining the library’s digital collections, keeping current knowledge of digital collection trends and offerings, and working closely with faculty for digital collection development.
  • Setting up database trials and collecting and analyzing usage to support purchase, renewal, and cancellation decisions.
  • Publicizing, teaching and incorporating new digital collections into the curriculum.

Other Responsibilities 

  • Making recommendations for the development of new research services.
  • Training and supporting library staff with research tools, skills, and services.
  • Troubleshooting patron connection problems with resources.
  • Providing research help to all library users seeking information in person or remotely, using print and digital collections.
  • Developing strategies to introduce library reference services to all students, particularly new students.

Service Desk

The following responsibilities common to all staff are superimposed upon the work outlined in the above job description. Please note that while each Ohrstrom Library employee staffs the service desk, they are required to multi-task, e.g. attending to immediate patron and building needs while simultaneously performing a wide range of position-specific work. Service desk responsibilities include:

  • Assisting directly with a wide range of circulation desk operations, including: checking materials in and out, placing holds and recalls on items in various formats; locating library materials; directing patrons.
  • Employing strong customer service and communication skills, including: answering general reference questions; assisting students and faculty with navigating Ohrstrom Library’s web page; referring specialized requests to appropriate library staff as necessary.
  • Responding to informational requests requiring strong familiarity with Ohrstrom Library’s and St. Paul’s School’s policies, practices, and procedures.
  • Employing strong organizational and interpersonal skills and good-judgment, investing special attention to the security and well-being of students; monitoring student behavior to ensure appropriate building use and compliance with rules; facilitating study conditions during specified evening hours; remaining vigilant to visitors and their appropriate interactions with students and use of the library; proactively responding to building emergencies by preparing work order requests or contacting Facilities as necessary.
  • Contributing fully on a pre-determined schedule to the detailed and critical opening and closing procedures for the library each morning and evening.

Qualification Requirements :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Master’s degree from an ALA-accredited school
  • At least two years’ experience in a library Experience in an academic or school library is preferred.
  • At least two years of demonstrated and effective reference, engagement, or instruction experience.
  • Strong technology skills and ability to find and learn new programs Experience with Koha, Springshare, and WordPress preferred.
  • Knowledge and experience in meeting the needs of students and faculty in a variety of subject areas.
  • Initiative and the ability to conceive and carry out projects on a deadline, including managing multiple responsibilities and effectively responding to the needs of a campus community that makes heavy demands on library services
  • Ability to work in a collaborative team.
  • Excellent customer service skills and a demonstrated commitment to excellent service to a diverse group of users, both internal and external.
  • Demonstrated interest in working with adolescents.
  • Demonstrated interest in outreach initiatives.
  • Ability to think critically, analyze problems, and develop and implement creative solutions.
  • Ability and experience to plan, manage and oversee complex projects, meet deadlines, and to prioritize work in alignment with the service goals of the library and the school.
  • Commitment to professional development.
  • Excellent interpersonal, oral and written communication skills.

How to apply: https://recruiting.ultipro.com/STP1001STPS/JobBoard/badf958b-b108-48e8-8455-d7fc27df1c40/OpportunityDetail?opportunityId=756a4022-eadf-49c7-91ba-b27efb15fc0c

– Posted 2/1/23

Programming Librarian – Jaffrey Public Library (Jaffrey, NH)

Join our team at the Jaffrey Public Library!

JOB DESCRIPTION:  Programming Librarian
Grade/Classification: Salaried/Exempt position.
STATUS: Full-Time (40 hours)
REPORTS TO: Library Director
SALARY:  $42,000 – $44,000/year, depending on qualifications, full benefits, including health insurance, dental, and NH retirement system
APPLICATION deadline February 24, 2023. Position will remain open until filled.

The Jaffrey Public Library’s mission is to serve as a community resource for lifelong learning where everyone is welcome to gather, discover and succeed in a safe, nurturing environment.
We are seeking a new, full-time team member who likes to wear a lot of hats in providing great library services for all ages.

We pride ourselves on being a safe place for everyone in our community.  We provide services and programs in a collaborative, team environment.  While we still have some age-based programs and services, we love it when three generations of the same family can show up for a program that is flexible enough for everyone to participate.
The details:

JOB SUMMARY: Under the direction of the Library Director, the Programming Librarian is responsible for supporting a broad range of duties related to all aspects of library programs, in a collaborative team environment. This includes but is not limited to developing, planning, and implementing programs specifically for youth, teens, and adults, as well as inter-generational programming, in conjunction with other staff members and outside presenters.  This position also supports circulation and reference services, and promotion of all library services and activities throughout the community.

Please visit https://www.townofjaffrey.com/jaffrey-public-library/about-us/pages/employment-opportunities for the full job description.

To apply:
Email cover letter, resume, and contact information for three professional references in PDF format to:
Julie Perrin, Library Director at jperrin@jaffreypubliclibrary.org.  No phone calls, please.

APPLICATION deadline February 24, 2023.  Position will remain open until filled.

– Updated 1/31/23